9 of 9 Permanent ServiceNow Jobs in South Wales

delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with the ability to translate technical concepts for diverse audiences A naturally analytical approach More ❯

and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯

with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and … play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to … of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the More ❯

others Logical and critical thinker who is creative in solving problems Dynamic individual who can challenge the status quo with a drive to implement ideas and solutions Familiarity with ServiceNow ITSM processes Use of SharePoint Site What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization More ❯

record of success in asset lifecycle management, cost optimisation, and compliance Solid leadership skills, with experience mentoring teams and working cross-functionally Familiarity with asset management tools such as ServiceNow or CMDB systems Knowledge of regulatory standards such as ISO 55001 or GDPR Confidence managing vendor relationships and contractual obligations A detail-oriented and analytical mindset, able to deliver actionable More ❯

both IT and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed More ❯

both IT and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed More ❯

will play a pivotal part in driving growth and you'll shape the future of our offering to a variety ofclients, includingManaged Services, Professional Services, and licensing in the ServiceNow space. If you've already taken a good look around our website then you'll probably know this by now, but we're a pure-play ServiceNow partner, meaning that … s all that we do!Providing world-class ServiceNow solutions and services to the Public Sector is in our DNA, we've successfully delivered many ServiceNow implementationssince 2017 and havecontinued to support them through our MS offering. So, you'll already have a compelling story and resource to lean on, from previouscase studies to our talented ServiceNow superstars. Bonus points … if you've sold ServiceNow services before, but if not then don't worry, providing you've managed the end-to-end sales cycle from prospecting to close (with public sector/central governmentclients) thenthis could be the perfect opportunity for you. Maybe you're already in thetech space and have sold workflows, but have always beenintrigued by the exciting More ❯

new logo sales and adding value to your clients. You'll shape the future of our offering to a variety ofclients, includingManaged Services, Professional Services, and licensing in the ServiceNow space. Bonus points if you've sold ServiceNow services before (Ideally for a UK partner) butif not then don't worry, maybe you've worked for a SaaS vendor specialising … and increase your pay cheque month by month. Maybe you're already in the SaaS space and have sold workflows, but have always beenintrigued by the exciting world of ServiceNow? If so, read on and get in touch today! Key Responsibilities New Logo Acquisition : Identify, engage, and secure new business opportunities. Account Growth : Expand within newly acquired accounts, establishing lasting … and Licenses to deliver tailored solutions to clients, emphasising value driven outcomes. Technical Expertise : Utilise your experience withing SaaSto present value-driven solutions, addressing client needs and positioning our ServiceNow offerings as integral to their digital strategy. Strategic Partnerships : Develop strategic partnerships with clients, becoming a trusted advisor to maximise business outcomes and client satisfaction. Client Engagement : Meet with clients More ❯