10 of 10 Permanent User-Centered Design (UCD) Jobs in South Wales

a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. … The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with … the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV Upload an anonymised copy of your current CV. Please remove More ❯

a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. … The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at … the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV Upload an anonymised copy of your current CV. Please remove More ❯

SC clearance) to get help contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles. Main Responsibilities: Design & Develop User-Centred Services: Work in agile, cross-functional teams to design and prototype user-focused services. … Collaborate with service managers and programme leads, contribute to user research, and create interactions across various channels and technologies. Justify design decisions with evidence and data. Promote Design Excellence: Ensure a consistent, high-quality user experience by using reusable design components and best practices. Lead & Mentor Designers: Support, coach, and … and quality of work. Provide guidance to ensure best practices are followed across the team. Person Specification - Essential Criteria: Experience working in agile, multi-disciplinary teams delivering iterative design work. Skilled in creating accessible, user-focused solutions across different channels. Ability to produce key design outputs such as user flows, service blueprints More ❯

SC clearance) to get help contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles. Main Responsibilities: Design & Develop User-Centred Services: Work in agile, cross-functional teams to design and prototype user-focused services. … Collaborate with service managers and programme leads, contribute to user research, and create interactions across various channels and technologies. Justify design decisions with evidence and data. Promote Design Excellence: Ensure a consistent, high-quality user experience by using reusable design components and best practices. Lead & Mentor Designers: Support, coach, and … and quality of work. Provide guidance to ensure best practices are followed across the team. Person Specification - Essential Criteria: Experience working in agile, multi-disciplinary teams delivering iterative design work. Skilled in creating accessible, user-focused solutions across different channels. Ability to produce key design outputs such as user flows, service blueprints More ❯

Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in agile … multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design … to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs based on user More ❯

Interaction Designer to help shape the future of thier public facing digital services. This role is ideal for someone with a strong background in user-centred design, agile working, and a passion for building accessible, effective services that meet user needs. About the Role As a Senior Interaction Designer, you'll work in agile … multi-disciplinary teams on complex service transformation programmes. You'll collaborate closely with service managers, programme directors, and user researchers to design seamless, user-friendly services across a variety of channels, devices, and technologies. You'll play a key role in shaping user journeys, prototyping new ideas, and ensuring that design … to uphold and promote high standards in user experience and accessibility, ensuring services are inclusive and meet both user and business goals. Key Responsibilities Design and develop intuitive, user-centred services across digital and non-digital touch points. Participate in user research, develop prototypes, and iterate designs based on user More ❯

clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to craft and refine user-focused digital services, incorporating feedback from service leads … and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them to maintain high standards and encourage continuous development. … experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url removed) Prototype Kit, or Adobe XD. Experience leading or participating More ❯

clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to craft and refine user-focused digital services, incorporating feedback from service leads … and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them to maintain high standards and encourage continuous development. … experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url removed) Prototype Kit, or Adobe XD. Experience leading or participating More ❯

usability testing. Turn insight into action with wireframes, journey maps and interactive prototypes. Collaborate closely with developers, project managers and designers to bring ideas to life. Apply inclusive design principles to improve usability for all users. Use feedback and data to continuously refine and improve designs. This is a hands-on role where you’ll contribute across the … the project lead. After lunch, you’re observing user testing on a new booking form and sketching refinements. By 4pm, you’re in a cross-team design sprint, mapping out a better way for customers to compare matches. All in a day’s work. The ideal candidate WHAT WE’RE LOOKING FOR At least 3 years … experience in a UX or UX/UI design role. Aspiring to won't count. A portfolio showcasing your work, demonstrating your thought process and methodology. Confidence using Figma to prototype and design. Knowledge of user-centred design and accessibility principles. Ability to balance creative thinking with practical solutions. Strong communication and collaboration skills. More ❯

core strategic focus. In this role, you'll be instrumental in managing and enhancing our Ivanti Service Manager platform. Working in a multidisciplinary service management team, you'll design and implement solutions and workflows that streamline business processes, improve user experience, and deliver measurable value. You'll: Develop, configure and maintain Ivanti workflows and modules to … administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting skills. (Lead criteria) Experience of modern coding and development standards, practices, and techniques with UCD focus. ITIL framework knowledge and an understanding of service management principles, including Continual Improvement. Ability to facilitate technical workshops and requirement discussions with stakeholders of varying level of seniority and … technical skill, including the ability to communicate technical concepts to non-technical audiences. Understanding of information security, system design and support. Understanding of database and server technologies. Experience troubleshooting Microsoft Internet Information Services (IIS) and associated protocols. Experience with APIs is desirable. ITIL 4 certification. Behaviours We'll assess you against these behaviours during the selection process More ❯