2nd Line IT Support Engineer / Analyst
- Hiring Organisation
- Smartsearch Recruitment
- Location
- Caerphilly, Gwent, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000/annum Excellent benefits
related issues • Support Microsoft 365, Active Directory, Entra ID and endpoint management technologies • Assist with device management, OS deployment and enterprise MDM solutions • Support Windows desktop and server environments • Work closely with customers and internal teams to deliver excellent technical support and service outcomes • Assist with customer onboarding, technical … technical support role • Strong troubleshooting and problem-solving skills • Experience supporting Microsoft 365 environments • Knowledge of Active Directory/Entra ID administration • Experience supporting Windows desktop and server technologies • Exposure to Intune, AutoPilot or endpoint management technologies • Understanding of networking fundamentals including LAN/WAN, DNS, DHCP and WiFi ...