IT Support Engineer (1stLine Support) Bristol Monday to Friday £25,000 to £28,000 + Benefits Package IT Support Engineer (1stLine) required by a really stable innovative IT MSP (Managed Service Provider) business based in modern offices in … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1stline IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … a thriving smaller business. This is a great chance to hold a varied role in a great company. The IT Support Engineer (1stLine) Role: * 1stLine IT Technician role. * You will support a wide range of users with a large array More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
A fantastic opportunity has become available for a 1stLineEngineer to join the team within our Network Operations Centre. As a 1stLineEngineer you will be the first point of contact for customers raising support tickets, mainly via … our Helpdesk system within the Service Level Agreements. You will also provide support and administration for a variety of technologies. Your responsibilities as a 1stLineEngineer will be: Provide 1st/2nd Line support to clients via phone, email and remote … sessions as part of a shift rotation Maintain 1stline support tickets correctly and keep the customer updated with progress every day Monitor 1stline support ticket queue ensuring incidents are actioned before SLA Develop existing customer relationships and build a rapport with new More ❯
1stLine Support Engineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1stLine Support Engineer, you will play a crucial role in providing technical assistance to clients, being the first point of contact … a passion for IT, offering the chance to work with a reputable Microsoft Solutions Partner that values professional development and invests in employee growth. 1stLine Support Engineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide first class … through timely and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1stLine Support Engineer Essential Skills/Qualities: Previous experience in a similar 1stline support role Excellent More ❯
1stLine Support Engineer – Bristol (Hybrid) £24,000 – £28,000 + Benefits This is a hands-on technical support role with a well-established Microsoft Solutions Partner. As a 1stLine Support Engineer, you’ll be the first point of More ❯
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 1stLine Support Engineer on behalf of our client based in Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the More ❯
