9 of 9 Permanent 1st Line Support Jobs in the South West

Advert (Permanent) 1st Line Support Engineer Location: Bristol – Hybrid working Salary: £28,000–£32,000 Benefits: Hybrid working, training and development, supportive IT team, career progression opportunities Our client, a growing and technology-driven organisation, is looking to hire a 1st Line … technical support issues, helping to ensure users receive a responsive and professional IT support experience. What you’ll do: Provide 1st line technical support across hardware, software and user accounts Log, manage and resolve IT support tickets within agreed ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products … environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support ...

1st Line IT Support Analyst Location: Aztec West, Bristol - 5 days on-site Salary: £27,000 - £32,000 About the role: We're working with a successful and growing IT Managed Service Provider that is actively seeking an experienced and ambitious 1st Line … technical support within a fast-paced environment. What we’re looking for: At least 2 years’ experience in a Service Desk or 1st Line Support position, preferably within an MSP environment Strong skills in administering and troubleshooting Office 365 Excellent written and verbal ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products ...

world infrastructure and physical assets, supporting everything from day-to-day operations through to long-term planning. We're looking for a bright, personable 1st Line Customer Support professional to join a friendly and fast-paced team. This is a blended role combining: Front-line customer support Technical training delivery Documentation and content creation You'll work closely with experienced team members to support customers, resolve issues, and deliver high-quality training and resources. What We're Looking For Essential: Minimum 1 years' experience in IT/software support ...

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ready to go. And when something cant be resolved or a stakeholder challenge gets in the way, youll escalate swiftly to second-line teams to keep operations moving. Well need you to be organised, detail-focused, and confident managing multiple tasks at pace. Youll keep documentation … adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. Previous ...