3 of 3 Permanent 1st Line Support Jobs in the South West

1st Line Support Engineer Gloucestershire £28,000 Our client in the Technology Industry, is looking for a 1st Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software … progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes. RESPONSIBILITIES As a 1st Line Support Engineer your key duties will include: Providing prompt and effective first-line technical support ...

1st Line Technical Support Analyst – MSP ( Onsite in our Bristol office Mon - Fri) Join our fast-paced MSP Service Desk as the first point of contact for customer IT issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed … Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire to learn and progress in a busy MSP environment Extras Clear career progression (1st 2nd 3rd Line Specialist/Projects/Automation/Team Leader) Training & certifications Competitive Salary, overtime/TOIL, Pension 25 days + Birthday ...

ready to go. And when something cant be resolved or a stakeholder challenge gets in the way, youll escalate swiftly to second-line teams to keep operations moving. Well need you to be organised, detail-focused, and confident managing multiple tasks at pace. Youll keep documentation … adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. Previous ...