10 of 10 Permanent 2nd Line Engineer Jobs in the South West

Wanstor Bridgwater, England, United Kingdom Join or sign in to find your next job Join to apply for the 2nd line IT Support Engineer role at Wanstor Wanstor Bridgwater, England, United Kingdom Get AI-powered advice on this job and more exclusive features. We’ve been delivering innovative, award-winning IT solutions for over … your skills are nurtured, your voice is heard, and your development is a priority, you’ll feel right at home here. About the Role We are seeking an experienced 2nd line Support Engineer to join our team and provide first-class support to our customers. You will have honed your skills within a service desk … customer sites and users to new infrastructure Creating deployment and change documentation Conducting IT infrastructure reviews with recommendations Opportunities for technical consultants to specialize and progress into 3rd line roles as they gain experience Seniority Level Associate Employment Type Full-time Job Function Information Technology Industries IT Services and IT Consulting Referrals can double your chances of interviewing More ❯

Poole, Dorset, this company is celebrated for delivering bespoke IT solutions, maintaining high customer satisfaction, and fostering a supportive, team-oriented culture. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be an invaluable member of the IT support team responsible for: Managing end-to-end deployment for laptops, desktops, and … exciting IT projects and on-site support as needed. Tracking hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of Microsoft Server 2012+, DHCP/DNS, Group … our clients are dedicated to creating an inclusive and innovative future. We celebrate diversity and ensure a fair recruitment process for all. Be more than just a support engineer - be part of a company that invests in your success. Seniority level Associate Employment type Full-time Job function Information Technology, Engineering, and Customer Service Industries IT Services and More ❯

Want to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2nd line Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very proactive in providing both hands on training and also … are looking to further leverage Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues across hardware, software and network … you to progress your skills and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2nd line/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and Active Directory Degree in IT More ❯

Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via More ❯

The Role As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support Engineers work both on-site and, in the office, adjusting in an ad-hoc way to … allocated tickets, ensuring resolution within agreed customer SLA's and associated targets. • Provide exemplary service to the customer ensuring high personal and organisational customer satisfaction scores are maintained. • Provide 2nd Line diagnosis and resolution of incidents and requests. • Accurately determining tickets that require escalation to our 3rd Line Team, providing all necessary handover notes in … Data Protection and Health and Safety. • Demonstrate behaviours that promote our values. • Undertake any other duties as reasonably requested. Personal Specification Required: • Previous experience of providing IT support at 2nd Line level • Exemplary customer service and problem solving skills • Experience of administering and supporting the latest Microsoft technologies • Strong troubleshooting skills • Understanding of Windows system administration tasks More ❯

end IT solutions to businesses, big and small. Their passion is simple – make IT easier and more efficient, so companies can grow with confidence. About the role As a 2nd Line Engineer, you will be part of a talented resolution team, working closely with the response and escalation teams. You’ll be troubleshooting, resolving, and … orientation, marital status, disability, or any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees. Please note: in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be required. #J-18808-Ljbffr More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 - £40,000 Are you a passionate problem-solver who thrives in a fast-paced tech environment? Do you love … the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping into action to resolve incidents and service requests with efficiency … in improving service delivery and helping roll out innovative IT solutions * Helping shape and elevate IT support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactive maintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements and feeding into future managed More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the … upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to … perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and More ❯

Reference: 354f4f880622 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Role Do you want to be part of a forward-thinking governmental team? As a 2nd Line Support Engineer, you’ll have the unique opportunity to work with a leading governmental organisation, making a real impact on their mission-critical operations. … Your expertise will be essential in providing 2nd Line Support and troubleshooting Windows Servers. Why choose this role? Be part of a vital governmental organisation. Tackle complex technical issues with Windows Servers. Contribute to a security-sensitive environment. If you’re interested in this position, apply here! #J-18808-Ljbffr More ❯

Social network you want to login/join with: 2nd Line Support Engineer - Public Sector, Chippenham col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: f2ffe0bc197e Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Role Ready to revolutionise public safety through advanced … Join a talented, forward-thinking team and contribute to the evolution of our digital switch and mobile data systems support. Technical Instillations & Support: Play a pivotal role in providing 2nd line technical support and conducting technical/software installations for valued customers. Collaborative Impact: Work closely with our Field Engineering Teams to ensure seamless operations and rapid … issue resolution. You’ll also benefit from: Competitive Salary Package: Earn up to £34,000, recognising your skills and dedication. If you’re interested, apply here! 2nd Line Technical Support Technical/Software Instillations for customers 1st Line Support to Field Engineering Teams Infrastructure Support experience (1st/2nd Line) #J More ❯