6 of 6 Permanent 3rd Line Support Jobs in the South West

3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯

3rd Line Infrastructure Engineer Salisbury – Hybrid working (mix of office, home, and client site) £32,000 – £40,000 DOE Driving licence required – client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that … ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As a … 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point of … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯

3rdLineEngineer Upto£43,000 Bristol-Hybrid WereworkingwithawellestablishedMSPinBristolthatsinanexcitingphaseofexpansion.Theyrelookingforawell-rounded3rdLineEngineertojointheirteamandplayakeyroleinsupportingtheirgrowingclientbase. Asa3rdLineEngineer,youllhandleavarietyoftechnicalchallenges,fromcomplextroubleshootingtosolutiondesignacrossadiverserangeoftechnologiesandcustomers.Youllworkinasupportiveenvironmentthatencouragesgrowthanddevelopment,withahybridworkingsetupthatoffersthebestofbothworlds. KeyResponsibilities: Actingasaseniorpointofescalationfortheservicedeskandfieldengineeringteams TroubleshootingcomplexissuesacrossMicrosoft365,WindowsServerenvironments,networks,andmore Designingandimplementingtechnicalsolutionstomeetclientneeds Buildingstrongrelationshipswithcustomersandensuringexcellentservicedelivery Contributingtodocumentationandknowledgesharingtodrivecontinuousimprovement Supportingprojectwork,migrations,andupgradeswhenrequired KeyRequirements: Provenexperienceina3rdLinerolewithinanMSPorsimilarenvironment SplitbetweenBAU&Projectwork StrongunderstandingofMicrosoft365,WindowsServer,networking,andtroubleshootingacrossarangeoftechnologies Confidentstakeholdermanagement Excellentcommunicationskillsandtheabilitytobuildrapportwithclients Aproactive,problem-solvingmindsetandtheabilitytotakeownershipofissues Ifyourereadytotakeonyournextchallengepleaseapplyforimmediateconsideration. More ❯