City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
permissions and business rules for the support platform 2. Knowledge Base & Self-Service Content Write and maintain user-facing documentation and FAQs Build structured knowledge libraries for both human agents and AIagents Create guided support flows for agents to follow Work with product, ops, and marketing to ensure accuracy and clarity Continuously expand and … media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user segment 5. Measurement & Quality Track KPIs such as … with Product/UX Support quality reviews of ticket handling tone and effectiveness 6. Team Support & Scaling Support the hiring, onboarding, and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Jugo
permissions and business rules for the support platform 2. Knowledge Base & Self-Service Content Write and maintain user-facing documentation and FAQs Build structured knowledge libraries for both human agents and AIagents Create guided support flows for agents to follow Work with product, ops, and marketing to ensure accuracy and clarity Continuously expand and … media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user segment 5. Measurement & Quality Track KPIs such as … with Product/UX Support quality reviews of ticket handling tone and effectiveness 6. Team Support & Scaling Support the hiring, onboarding, and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Jugo
permissions and business rules for the support platform 2. Knowledge Base & Self-Service Content Write and maintain user-facing documentation and FAQs Build structured knowledge libraries for both human agents and AIagents Create guided support flows for agents to follow Work with product, ops, and marketing to ensure accuracy and clarity Continuously expand and … media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user segment 5. Measurement & Quality Track KPIs such as … with Product/UX Support quality reviews of ticket handling tone and effectiveness 6. Team Support & Scaling Support the hiring, onboarding, and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag More ❯
Why SalesApe? Join SalesApe, one of the fastest-growing AI companies, recognised as a leader in cutting-edge AI technology and backed by over $20 million from top VCs. We're at the dawn of a powerful evolution, set to transform society with our tech. Our mission? To tackle inequality by empowering a huge market of … businesses, think construction, automotive, real estate, and more. While the tech industry has compounded its growth with computing power, these businesses have been technically starved. With AIagents and our natural language interface technology, we're unlocking huge productivity gains for our clients. It's deeply rewarding to see firsthand the transformation in small businesses as they … have been like co-pilots for us, quietly amplifying our productivity and enabling us to grow faster than ever before. But 95% of businesses-builders, plumbers, and real estate agents-have been technically starved. These businesses make up 50% of GDP, five times larger than the entire tech industry, but they've never had access to the tools they More ❯
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Nourish Care
Job Title: AI Engineer Reporting To: Director of Data & AI Location: Bournemouth - Hybrid Working Salary: Competitive Job Type: Full Time 37.5 hours a week Our Purpose As a current market leader, Nourish Care provides digital solutions to the health and social care sector, enhancing how information is recorded, analysed, and shared. We are experiencing one of … innovation and dedicated to our purpose of a better life for everyone. Our outstanding team enables us to revolutionise the care sector continually. About the Job As an AI Engineer, you will support and contribute to building innovative AI-driven products using modern tools and best practices. Working collaboratively with product leaders, data engineers, software engineers … stack Good understanding and hands-on experience with GenAI tools and open-source and commercial large language models (LLMs). Familiarity with AI architectures such as AgenticAI, RAG (including GraphRAG) Experience with frameworks and tools such as LangChain, LlamaIndex, and evaluation pipelines (e.g., llangfuse). Strong collaborative and communication skills. A proactive learner with a More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
deliver impact how and where it mattersmost . Connect to your opportunity As an AI Architect & Data Scientist, you will be expected to: Design and build AgenticAI and GenAI solutions, from PoC to production, using agile methodologies and best practices. Apply advanced analytical techniques, such as machine learning, natural language processing, computer vision, and deep … learning, to extract insights and generate solutions from structured and unstructured data. Assess latest AgenticAI platforms/frameworks and implement the right fit for Deloitte landscape and uses cases. Build data pipelines, models, and AI applications, using cloud platforms and frameworks such as Azure AI/ML Studio, AWS Bedrock, GCP Vertex, Spark … a variety of tools and techniques. Proficient in programming languages such as Python and familiar with data science and AI libraries and frameworks. Expert in implementing AgenticAI solutions, MCP protocols and integrating with GenAI based applications. Experience in working with cloud platforms and services, such as Azure, AWS and GCP. Excellent communication, collaboration, and stakeholder More ❯