ApplicationSupportAnalyst - Poole - £30,000 - 34,000 Our client is looking for a proactive and detail-oriented ApplicationSupportAnalyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external … suppliers. Key Responsibilities: Triage and manage support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues … resources Candidate Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: ApplicationSupportAnalyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced ApplicationSupportAnalyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that … values innovation and flexibility. You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with … scope to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line applicationsupport tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and More ❯
ICT Application Service & SupportAnalyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in … releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL® processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third parties and internal teams … to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire More ❯
Were partnering with a well-established and growing business in Poole to recruit an ApplicationSupport Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote … contractor, so youll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an ApplicationSupportAnalyst, youll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. Youll manage a busy … the best out of the technology available. What Were Looking For Were open on background you might be: Currently working in IT Support with exposure to applicationsupport, or A system superuser ready to step up into a dedicated applications role. Either way, youll need to be used to working in fast-paced environments, handling More ❯
Nuffield Industrial Estate, Poole, Dorset, England, United Kingdom
Jigsaw Specialist Recruitment Limited
We’re partnering with a well-established and growing business in Poole to recruit an ApplicationSupport Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment — where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a … remote contractor, so you’ll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an ApplicationSupportAnalyst, you’ll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. You … out of the technology available. What We’re Looking For We’re open on background — you might be: Currently working in IT Support with exposure to applicationsupport, or A system superuser ready to step up into a dedicated applications role. Either way, you’ll need to be used to working in fast-paced environments More ❯
Primary Purpose: Maintain and enhance hardware, software, and policing systems within a Windows environment. Key Responsibilities: Provide professional, customer-focused 2nd line support and manage escalated … tickets. Implement system changes, upgrades, and migrations; conduct testing before live deployment. Deploy approved hardware/software and maintain accurate IT asset records. Support a portfolio of applications and assist in incident/problem resolution. Maintain knowledge documentation for team resilience and knowledge sharing. Collaborate with internal teams and external partners for swift resolution of issues. Assist … in scheduling, testing, and executing software releases. Essential Skills/Experience: 1st/2nd line support experience in Windows environments. Strong problem-solving, organizational, and prioritization skills. Excellent customer service, communication, and documentation abilities. Ability to work under pressure, flexible, self-motivated, and team-oriented. Desirable Skills: Experience improving workplace systems and IT functionality. Proficiency with Active Directory More ❯