2 of 2 Permanent Break/Fix Jobs in the South West

are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in … the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. … when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC diagnosis. Customer More ❯

Structured Cabling Data Engineer Plymouth (On Site) Permanent Summary NG Bailey IT Services are currently recruiting a Structured Cabling Data Engineer / Managed Services Engineer who will be responsible for the installation and fault finding of Structured and Voice Cabling systems and are delivered within NG Bailey's clients Service Level Agreements (SLA). The Data Engineer will have … required and is a condition of employment. NG Bailey will support with this application if you are eligible. Some of the key deliverables in this role will include: Cost / stock awareness: Ensure material control and maintain records of deliveries and project stock Weekly Reviews: Ensure provision of timely and accurate internal and customer project reporting (timesheets, mileage returns … drawings Demonstrate the ability to interface with customers with a professional and informative approach Qualifications Required Driving Licence (E) Security Clearance (A) UKATA (CAT A) Asbestos Awareness (A) CSCS / ECS Card in appropriate trade (A) Manual Handling (A) Working at Height (A) Working on Ladders / stepladders (A) IOSH Working Safely (A) PASMA / IPAF (A More ❯