2 of 2 Permanent Help Desk Support Jobs in the South West

join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. … This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days per week , with two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support … Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience More ❯

ICT Support and Helpdesk Officer … pro rata, subject to level and experience, pay award pending 30 hours per week, Permanent (Cirencester) Do you have fantastic customer facing skills and a desire to help resolve a users issues? Are you experienced in dealing with customers or have the skills to? We have an exciting opportunity for you. About the role You will be working as … day administration support effectively and efficiently across all Councils and Clients. You will be providing an excellent customer service experience, liaising with customers at all levels to help log and record their issues both face to face and remotely. You will need to have a can-do mind set, taking responsibility for dealing with issues whilst working More ❯