ITIL Global Process Owner
bristol, south west england, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
AXA Group Operations
operational excellence and simplify how we operate. As a Global Process Owner (GPO) you will be responsible for overseeing our Service Level and Supplier Management Processes and contributing to our ITIL knowledge. Driving a culture of knowledge sharing and continual improvement in how we deliver for our customers globally … Monitoring the lifecycle of the process and ensuring that it is still fit for purpose and use. Responsible for the process definition, implementation, scheduling/execution, and continuous improvement. Collaborating closely with key stakeholders, operational and product teams. Supporting them in achieving key outcomes and developing a culture of … necessary inputs and outputs Support project teams in the onboarding of new entities and products to the process standards. EXPERIENCE : Actively worked with global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management More ❯
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