1 to 25 of 46 Permanent ITIL Jobs in the South West

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

High attention to detail with strong organisational and time-management abilities Desirable: Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL or other relevant IT Service Management certification Ready to make a difference? Join us as our Service Desk Analyst a nd help create a workplace ...

communication skills Able to manage workload, take ownership and work independently Nice to have Experience with Intune or endpoint management tools Awareness of ITIL practices Basic cybersecurity knowledge Experience in a multi-site or global environment Involvement in IT projects or improvements ...

routers, switches) Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of Microsoft suite of products Qualifications (not essential) Microsoft 365 Fundermentals ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Customer service training Why Join? Be part of a friendly, forward-thinking team making a real impact ...

rules for all functions/levels and the introduction of suitable toolsets to enable successful configuration management. Relevant certifications in but not limited to ITIL, PMP or Agile methodologies. Familiarity with configuration management tools: GitHub, Argo, QUAY, WindChill. Experience in a leadership role within complex, multi-disciplinary programmes. A high ...

with ITSM tools (e.g., ServiceNow, BMC Helix). Exposure to structured testing approaches (SVT, OAT, UAT). PRINCE2/PMP/Agile PM certification. ITIL v4 certification. Network certifications (e.g., CCNP, CCIE, equivalent). Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive ...

technical audiences Qualifications Desirable: Bachelor's degree in Computer Science, Engineering, or equivalent professional experience Preferred certifications: VMware VCP/VCAP, Cisco CCNP, ITIL v4 Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

problem-solving capability. Strong documentation writing and process modelling skills. Experience in manufacturing, engineering, or complex operational environments. Formal BA project management or ITIL qualifications (Desirable) We Will Offer You: We believe our people deserve to feel supported, valued and empowered, both inside and outside of work. That ...

Business Team Player who shares knowledge and proactively supports the wider team Understanding and Qualified in Lean Six Sigma concepts Understanding and Qualified of ITIL Methodologies and framework Experienced in process mapping toolsets such as Microsoft Visio, Canva, iGrafx, Lucidchart Understanding and adherence of ISO 9001:2015 procedures and standards ...

operational excellence Supporting compliance with established processes, standards, and security policies What You'll Bring Strong organisational and time-management skills Experience working to ITIL best practices A mindset focused on root-cause analysis and continuous improvement A collaborative approach - sharing knowledge and learning from others A proactive attitude towards ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...

Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise ...

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

Qualification Essential Educated to Degree level or equivalent experience in Computer Science, IT application support or relevant technical discipline ISEB/ISTQB Qualification Desirable ITIL Foundation certification Microsoft SQL Server Administration Qualification Knowledge of an NHS Trusts' policies and business processes particularly relating to Mental Health Evidence of ongoing professional ...

experience in a technical helpdesk. Strong technical knowledge in Microsoft platforms, VOIP systems, and network management. Excellent customer service, communication, and problem-solving skills. ITIL Foundation certification (or equivalent) preferred. THE BENEFITS: The Benefits for this IT Helpdesk Manager role include: A varied, impactful leadership role spanning IT, VOIP— genuinely ...

2+ years' experience leading an IT team 5+ years' hands-on technical experience Strong knowledge of Microsoft applications, Intune, and device builds ITIL qualified; Azure/Workplace certifications desirable Excellent communication and analytical skills Strong attention to detail and confident decision-making Able to work independently and collaboratively Salary & Working ...

ability to build relationships with CxOs and contribute innovative ideas to client engagements and bids. Certified in ServiceNow (CSA required; implementation certifications preferred) and ITIL Foundation, with knowledge of SaaS/on-prem architecture. Ability to translate business needs into scalable, user-centric ServiceNow solutions. Excellent communication and collaboration skills ...

optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles, and senior stakeholder engagement Manage and mature RAID processes (risks, assumptions ...

infrastructure, including networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations Excellent ...

manage operational priorities Full UK driving licence and willingness to travel across locations Desirable Experience NHS or public sector IT experience Knowledge of ITIL or service management frameworks Experience using IT Service Management (ITSM) systems Experience supporting large-scale device rollouts or digital programmes Familiarity with information governance and compliance ...

Project process o Development life cycle, Release and QA processes, Coding standards and methods, SQL, HTML and related tools, Process analysis, GIS standards Qualifications: ITIL Prince2 Technical degree (ideally) or equivalent experience Due to the volume of applications received for positions, it will not be possible to respond ...

security, and network monitoring Expertise in vulnerability management and remediation Solid understanding of: GDPR NIS Regulations NCSC guidance Familiarity with: MITRE ATT&CK framework ITIL practices Strong stakeholder management skills, including senior and external engagement Ability to operate at both strategic and operational levels Desirable Experience within government or regulated ...

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (e.g. public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level ...

Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (e.g. public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level ...