1 to 25 of 48 Permanent ITIL Jobs in the South West

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here, your growth matters. We're on a journey at flying pace with ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

support, systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer ...

working knowledge of O365 & Microsoft Office products Strong working knowledge of Microsoft Windows Strong working knowledge of Android 15 Working knowledge of Windows Server ITIL v4 Foundation Basic understanding of MS SQL Basic understanding of HTML & CSS (PHP desirable but not essential) Attitudes: You must have a highly analytical/ ...

Have Previous IT support or service desk experience. Knowledge of Entra ID (Azure AD), endpoint management or networking fundamentals. Experience working within an ITIL environment. Interest in AI, automation and emerging technologies. Our client has a swift 1- stage process and will be moving quickly! If you're interested ...

service desk or support environment * Knowledge of service management tools (e.g. ServiceNow, Remedy or similar) * Awareness of IT service management frameworks (e.g. ITIL) * Experience Supporting business systems or applications (e.g. HR, Finance, ERP systems) About UKSBS & Your Opportunity UKSBS is a public sector shared service centre providing high quality ...

technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance ...

other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure ...

Strong ability to write clear, structured test cases and defect reports - Experience using test and defect management tools (e.g. Jira, Azure DevOps) - Knowledge of ITIL 4 concepts and service management environments - Experience using documentation tools such as Confluence or SharePoint #LI-SB2 Together, as owners, let's turn meaningful insights ...

Amazon Web Services or Azure. Practical knowledge of Linux environments and Ansible automation tools. Familiarity with SQL Server administration and project frameworks including ITIL, Agile or Scrum. Benefits and balance Here is how this employer helps you thrive: Optional compressed working schedule providing every other Friday off. Twenty five days ...

Technical Support role Strong knowledge of Microsoft 365, Azure and Intune Excellent customer-facing and communication skills Experience managing customer escalations and stakeholder expectations ITIL Foundation or equivalent knowledge desirable Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

service skills Good organisational and problem-solving abilities Experience using service desk, CRM or ITSM systems Understanding of Microsoft technologies and IT support environments ITIL Foundation or willingness to obtain certification Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

Cause Analysis (RCA), and presenting outcomes, learning, and assurance to senior leadership and relevant governance committees. Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. Accountable for infrastructure-level technical assurance and ensuring rigorous ...

solutions (Veeam preferred) * Strong communication and stakeholder engagement * Relevant qualification or equivalent IT infrastructure experience Desirable * DevOps knowledge * ServiceNow and/or Jira experience * ITIL v3 or v4 certification Life at UKSBS We value our employees and recognise the importance of ongoing professional development in enabling people to fulfil their ...

Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band/level Recognised service delivery (ITIL) qualification to practitioner level or equivalent experience Additional management or specialist qualifications at post graduate level or equivalent level of experience Evidence of continuing professional ...

external benchmarking, customer and staff satisfaction surveys to demonstrate customer-focused service delivery. - Promote and establish the use of industry best practice (e.g., ITIL, PRINCE, Agile) methodologies in service delivery. Business Reporting - Lead on the efficient preparation of reports to the Board, Board committees and Trust executives and managers ...

Knowledge of process improvement or standardisation within software lifecycle or asset management practices Relevant certifications in software asset management or IT service management (e.g. ITIL, CSAM, IAITAM, ServiceNow ...

experience Strong customer-facing and stakeholder management skills Experience handling escalations and service improvement initiatives Good understanding of Microsoft cloud and modern workplace technologies ITIL knowledge or service management experience desirable Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

experience in operating and managing infrastructure services Proven experience in managing external service providers and coordinating internal and external stakeholders In-depth knowledge of ITIL or comparable service management frameworks, including incident, problem and service level management Experience in working at the interface between IT and business functions, with ...

expectation to support and mentor others, contributing to the overall capability and resilience of the IT team.From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would ...

analysis methods SQL query skills (e.g. Microsoft SQL Server, PL/SQL) Thorough understanding of process management and mapping Operating within Agile Project Management ITIL Framework Practitioner MS Office products Our non-negotiables: Due to the highly-secure nature of the projects you will be involved with, you must ...

initiatives. Experience managing service performance, governance, and reporting. Excellent communication and influencing skills. Ability to work effectively within secure and complex environments. Desirable Skills ITIL Foundation certification or equivalent Service Management experience. Experience working within highly regulated or secure environments. Active DV Clearance. What We're Looking ...

work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive ...