1 to 25 of 26 Permanent ITIL Jobs in the South West

networking and Microsoft cloud platforms Experience with virtualisation (VMware or Hyper-V) Understanding of security fundamentals (patching, endpoint protection, access control) Experience working within ITIL-style processes (incident, request, change management) Ability to communicate technical issues to non-technical users Nice to have’s Experience with Microsoft Azure, Defender, Entra ...

Monitoring the Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified ...

networking and Microsoft cloud platforms Experience with virtualisation (VMware or Hyper-V) Understanding of security fundamentals (patching, endpoint protection, access control) Experience working within ITIL-style processes (incident, request, change management) Ability to communicate technical issues to non-technical users Nice to have’s Experience with Microsoft Azure, Defender, Entra ...

Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure or operations leadership experience Background in ITIL-led service environments Experience managing hybrid/cloud estates and modern workplace technologies Ability to balance strategic thinking with technical execution Insurance or broader financial ...

support and administration Familiarity with Windows Server roles such as DFS, DHCP, DNS, Clustering Experience with Veeam backup and replication tools Understanding of ITIL principles and service management Basic Linux knowledge Our non-negotiables Due to the highly secure nature of the projects that you will be involved with ...

Finance (finance exposure advantageous) Strong understanding of test cycles and defect management Ability to connect systems to end-to-end business processes Knowledge of ITIL-aligned change & release processes Confident communicator with excellent stakeholder management skills Analytical, detail-focused and naturally curious ...

operational priorities. What we’re looking for Proven experience managing or leading IT support services Strong stakeholder management and communication skills Experience with ITIL or structured service delivery frameworks Background in education or similarly regulated environments Strong technical knowledge across Microsoft 365, Azure, networking, and infrastructure The ideal candidate will ...

Desired Qualification CCNA level qualification Technical understanding of DC Architecture, Infrastructure, and service management. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first ...

communication, and stakeholder management skills . Ability to manage conflicting priorities while adapting to changing requirements. Experience creating digital roadmaps and delivering business value. ITIL v3 certification (or equivalent experience). Agile working knowledge (e.g., PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or equivalent). Why Join ...

abilities in secure environments. Excellent written and verbal communication skills with the ability to produce documentation for technical and non-technical audiences Familiarity with ITIL v4, ISO 27001, Cyber Essentials Plus, and NIST frameworks Our company: Peace is not a given, Freedom is not a given, Sovereignty ...

working in a team, sharing knowledge, and continuously improving how things are done. Key qualities include: Strong organisational and time-management skills Familiarity with ITIL best practices A mindset focused on root-cause analysis and process improvement A proactive approach to identifying risks and issues A willingness to learn, grow ...

translate business needs into technical outcomes Knowledge of performance benchmarking, optimisation and profiling tools Knowledge of IT service management and governance frameworks such as ITIL to follow incident, change and request processes. Awareness of ESG and sustainability within data centre and PC design. Our company: Peace is not a given ...

especially in advanced troubleshooting Experience administering a Microsoft 365 tenancy (Desirable) Understanding of the Power Platform toolset (Power Apps, Power BI, Power Automate) (Desirable) ITIL qualification - beneficial Knowledge of IT Security protocols, processes, policies, and standards ( Proven ability to write technical documentation like Runbooks and How-to Guides Excellent written ...

monitoring for emerging security threats Ensure compliance with Vitalitys ISMS, Regulatory requirements and Information Security best practice frameworks (e.g. ISO27001, GDPR, NIST, Cyber Essentials, ITIL) to ensure the Confidentiality, Integrity and Availability of Vitality Information Systems Penetration testing and vulnerability management governance and remediation Deliver key Information Security initiatives/ ...

environments, data centre operations, and service resilience. Experience managing suppliers and holding them accountable for SLAs and service performance. Solid grasp of service delivery, ITIL practices, service transition, and operational governance. Experience working across Legacy and modern network environments (Cisco, Juniper). Analytical mindset with the ability to navigate risk ...

environments, data centre operations, and service resilience. Experience managing suppliers and holding them accountable for SLAs and service performance. Solid grasp of service delivery, ITIL practices, service transition, and operational governance. Experience working across legacy and modern network environments (Cisco, Juniper). Analytical mindset with the ability to navigate risk ...

programming language), hybrid cloud/on-prem environments. Sector experience in food and drink, retail, logistics, or e-commerce. Relevant certifications such as ISTQB, ITIL, or equivalent. What Were Looking For Attention to Detail: Balances overarching strategy with careful planning and execution. Organisation: Takes a structured approach to work. Collaboration ...

Line Technical Support Engineer/IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team … access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting ...

solutions architecture, including leading the design of end-to-end digital or technology solutions. Youll have familiarity with frameworks such as TOGAF, NIST, and ITIL, along with experience managing or line-managing a team.Youll be skilled at producing artefacts that guide delivery teams and at explaining design decisions clearly ...

architecture, including leading the design of end-to-end digital or technology solutions. You’ll have familiarity with frameworks such as TOGAF, NIST, and ITIL, along with experience managing or line-managing a team. You’ll be skilled at producing artefacts that guide delivery teams and at explaining design decisions ...

suppliers and 3rd parties. To be considered for this role, you will need to be an experienced IT leader with exposure across IT modernisation, ITIL service improvement and digital transformation. You'll need experience in public sector environments, preferably NHS. You'll need to be used to managing a small ...

Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex, fast-paced environment, the role … focused on. Requirements of the Role: Advanced Technical Support & Escalation Handling Leads complex incident escalations, providing expert technical diagnosis and rapid restoration of service. ITIL-Aligned Service Management Drives ITIL-compliant Incident, Problem and Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service trends ...

such as Asp.Net, Python, PHP, Apache. Experience managing SQL databases (Azure DB, Managed SQL, MS SQL & MySQL). Strong troubleshooting skills and familiarity with ITIL-based service processes. Excellent written and oral communication skills, with the ability to manage small projects and prioritize effectively. Desirable: AZ 104, AZ 204/… certifications, ITIL v3/4 qualification, experience in an Agile environment. If you are interested in this opportunity please apply online or for more information, please contact ...

effectively with stakeholders/customers. Desirable requirements SQL knowledge. Relevant ERP certifications (vendor or industry-recognised) are desirable. Appreciation of Information Technology Infrastructure Library (ITIL). Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills ...

Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply … considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head ...