8 of 8 DemandTrendPermanent ITIL Certification Jobs in the South West

being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL More ❯

preferably Defence. Delivering accredited secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITIL certification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV More ❯

to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯

resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯

stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯

Rate: £550-£600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles … coordinate with key stakeholders, including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports … and governance artefacts. Essential Skills and Experience: Proven experience managing complex IT or software projects within a Defence or highly regulated environment. Strong understanding and hands-on application of ITIL (preferably v4) within live service or service transition projects. Experience working with MOD stakeholders or similar government organisations. Excellent communication and stakeholder engagement skills. Comfortable operating in a hybrid More ❯

experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: Experience providing 2nd and 3rd line application support in an ITIL environment. Strong focus on customer satisfaction. Good appreciation of data and information management and technical database skills. Relevant applications and information technology experience. Knowledge of Microsoft systems, cloud services … non-technical colleagues. Ability to create detailed plans, procedures, and policies. Systematic and planned approach with discretion in handling confidential information. Professional Qualifications: Database Qualifications (including SQL language) (Desirable) ITIL Qualification (Desirable) HNC/HND or equivalent professional experience Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK More ❯