1 to 25 of 107 DemandTrendPermanent Microsoft 365 Jobs in the South West

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 More ❯

into a Technical Director role with senior leadership responsibility and significant influence over the future direction of the business Core Responsibilities Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), typically involving transitions from on-premises servers to the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point … inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in leading projects with Microsoft 365, SharePoint, Azure/cloud migrations. End-to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network … we are looking for candidates with not only proven, battle-hardened experience in key technical areas, but ideally those who also combine this with industry-recognised certifications. Examples include: Microsoft Certified: Azure Administrator Associate (AZ-104) Demonstrates hands-on skills in managing Azure subscriptions, identities, storage, VMs, and virtual networks. Microsoft Certified: Modern Desktop Administrator Associate (MD More ❯

into a Technical Director role with senior leadership responsibility and significant influence over the future direction of the business Core Responsibilities Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), typically involving transitions from on-premises servers to the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point … inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in leading projects with Microsoft 365, SharePoint, Azure/cloud migrations. End-to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network … we are looking for candidates with not only proven, battle-hardened experience in key technical areas, but ideally those who also combine this with industry-recognised certifications. Examples include: Microsoft Certified: Azure Administrator Associate (AZ-104) Demonstrates hands-on skills in managing Azure subscriptions, identities, storage, VMs, and virtual networks. Microsoft Certified: Modern Desktop Administrator Associate (MD More ❯

into a Technical Director role with senior leadership responsibility and significant influence over the future direction of the business Core Responsibilities Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), typically involving transitions from on-premises servers to the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point … inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in leading projects with Microsoft 365, SharePoint, Azure/cloud migrations. End-to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network … we are looking for candidates with not only proven, battle-hardened experience in key technical areas, but ideally those who also combine this with industry-recognised certifications. Examples include: Microsoft Certified: Azure Administrator Associate (AZ-104) Demonstrates hands-on skills in managing Azure subscriptions, identities, storage, VMs, and virtual networks. Microsoft Certified: Modern Desktop Administrator Associate (MD More ❯

Microsoft 365 Administrator 2-Year Fixed-Term Contract | Hybrid – Exeter, Devon Up to £41,500 per annum Our client based in the South West is seeking an experienced Microsoft 365 Administrator to join their team on an initial 2-year fixed-term contract . This hybrid role offers the opportunity to support and enhance … a modern Microsoft 365 environment, with a focus on SharePoint , the Power Platform , and related applications. Key Responsibilities: Configure and maintain SharePoint – Set up sites, libraries, lists, and templates in line with organisational standards; manage migrations, upgrades, and integrations. Ensure governance and compliance – Apply document types, metadata, and sensitivity labels; implement best practices for access control, security … maintain documentation for configurations, policies, and procedures. Requirements: Proven experience administering Microsoft 365, including SharePoint and Power Platform. Strong understanding of governance, security, and compliance within M365 environments. Excellent communication and troubleshooting skills. Please note: A valid full UK driving licence and access to your own vehicle are essential for this role. Due to the volume of More ❯

11146HS £38.5k - 41.5k per year Microsoft 365 Administrator 2-Year Fixed-Term Contract Hybrid - Exeter, Devon Up to £41,500 per annum Our client based in the South West is seeking an experienced Microsoft 365 Administrator to join their team on an initial 2-year fixed-term contract . This hybrid role offers the … opportunity to support and enhance a modern Microsoft 365 environment, with a focus on SharePoint , the Power Platform , and related applications. Key Responsibilities: Configure and maintain SharePoint - Set up sites, libraries, lists, and templates in line with organisational standards; manage migrations, upgrades, and integrations. Ensure governance and compliance - Apply document types, metadata, and sensitivity labels; implement best … maintain documentation for configurations, policies, and procedures. Requirements: Proven experience administering Microsoft 365, including SharePoint and Power Platform. Strong understanding of governance, security, and compliance within M365 environments. Excellent communication and troubleshooting skills. Please note: A valid full UK driving licence and access to your own vehicle are essential for this role. Due to the volume of More ❯

Full-time Role Overview The IT Engineer is responsible for overseeing and maintaining the company's IT infrastructure, with a particular focus on Microsoft 365 and Azure environments. This role involves managing and supporting IT systems, ensuring optimal performance, security, and compliance. Reporting to the Group Head of IT, the IT Engineer will also provide guidance and … support to the wider IT team, and work closely with other departments to ensure the effective use of technology within the organization. What will you be doing? Microsoft 365 and Azure Administration Management of the IT Infrastructure Security and Compliance Project Management Providing Support and Training What are we looking for? Proven experience in IT administration, with … a focus on Microsoft 365 and Azure. Microsoft certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or equivalent are desirable. Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN. - Proficient in scripting languages (e.g., PowerShell) for automation and administration tasks. Experience with More ❯

Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a motivated M365 Teams Voice Engineer/Specialist to join our Site Transition team - someone who's eager to learn, contribute, and grow into a future leader in technical consultancy or project management. … The Role As a M365 Voice Specialist, you'll play a key role in enabling customer sites and users on our platforms. You'll work closely with internal teams, partners, and clients to deliver repeatable, high-quality deployments using our proven methodologies. This is an ideal opportunity for someone with foundational Microsoft 365 knowledge and some hands … to coordinate resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible More ❯

DOE) 23 days holiday bank holidays , rising to 25 after 2 years Work with a varied client portfolio across multiple sectors Opportunity to expand your technical skills with Microsoft 365, Windows, Mac OS, networking & more Join a supportive, collaborative team where your contribution is recognised Be part of a growing business with career development opportunities The role … service desk, you’ll provide remote technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , Mac OS , LAN/WAN networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high … first-time fix rates Log, manage & prioritise tickets via phone, email & portal Support Microsoft 365 admin, Windows, Mac OS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st Line Support experience (MSP background preferred) Strong technical skills with Microsoft 365 More ❯

friendly SharePoint solutions that streamline collaboration and improve productivity. You'll work closely with stakeholders to understand their business needs and translate them into scalable solutions using SharePoint Online (Microsoft 365), Power Platform, and the latest web technology. Although the team you'll be working with mainly works remotely, your main base is the Hoare Lea Bristol … and produce business solutions using PnP approaches, PowerShell, and modern site templates. Leverage Power Platform to automate business processes and design interactive user interfaces and dashboards. Integrate SharePoint with Microsoft 365 services like Teams, OneDrive, and Outlook for a cohesive user experience. Maintain, update, and troubleshoot existing SharePoint solutions, ensuring performance and compliance. Implement proper governance, security … along with a good eye for detail and the ability to solve problems. Required Skills & Experience Proven experience developing and administering business solutions with SharePoint Online. Strong knowledge of Microsoft 365, especially Power Platform tools. Proficient in HTML, CSS, and familiarity with REST APIs as applicable to modern business solutions development. Familiarity with PnP PowerShell and general More ❯

role offers plenty of variety—covering infrastructure, cloud, security, networking, and virtualisation—plus occasional first/second-line support when needed. Key Responsibilities: Manage infrastructure and security (firewalls, VPNs, Microsoft AD/365, compliance frameworks such as GDPR & PCI) Administer servers and cloud (Windows Server, VMware, Azure AD, Intune, hybrid Microsoft 365) Support networking … For: Strong background in firewalls, endpoint protection, and infrastructure security Solid networking knowledge (VPNs, VLANs, routing, firewall rules – SonicWall desirable) Skilled with Windows Server, Active Directory, Azure AD, and Microsoft 365 Experience with VMware and SAN (essential) Knowledge of Intune, device compliance, and patch management Some PowerShell/scripting experience Awareness of GDPR, PCI, and best-practice More ❯

Senior Customer Success Manager/MSP Our client is a fast-growing Cloud Managed Service Provider (MSP) delivering Microsoft-centric solutions across Azure, Microsoft 365, Security, and Modern Workplace. They work with a wide range of clients across various sectors, helping them optimise, secure, and scale their IT environments. As part of the growth, they are … technical teams to drive service performance and strategic alignment. Key Responsibilities Manage the customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on usage, value, and opportunities Proactively identify service risks, gaps, or areas … feedback and contribute to continuous improvement of our services and engagement model Required Experience Proven experience in a Customer Success, Service Delivery, or Account Management role Strong understanding of Microsoft Cloud technologies: Azure, Microsoft 365, Azure AD, Intune, etc. Confident managing customer relationships and running business/technical reviews Familiarity with ITIL service processes, SLAs, and More ❯

prior to their start date. About you Experience in an AV support role (1st & 2nd line) Strong knowledge of AV solutions & systems (MS Teams environment preferred) Working knowledge of Microsoft 365 and collaboration tools Knowledge of Windows 11 operating system Able to resolve issues or come up with a workaround while under pressure. Flexible and adaptable when … requirements and priorities. Excellent communication skills, customer focused and a positive attitude. Ability to plan, prioritise and complete your own work. Contribute/lead on AV projects. Desirable Technologies: Microsoft 365 Azure AD Microsoft collaboration tools Apple OSX + iOS Experience of using IT Ticket systems (Service Now preferred) Remote configuration & support tools Basic networking skills More ❯

2nd Line Technical Engineer - M365, Sophos - Cornwall- £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Cornwall- £30k - £36k More ❯

Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯

issues and implement solutions for all employees. Track IT assets, including endpoint devices. Assist with the procurement and provisioning of new hardware and user accounts for new hires. Administer Microsoft 365 resources such as Entra, Intune, Exchange, Teams. Maintain cloud and on-premises data storage repositories to meet regulatory compliance requirements regarding access, retention, and backup. Perform … resolve business problems within the organization using established processes, procedures, and standards. Strong attention to detail, including notetaking and time tracking. Extensive experience administering cloud-based environments such as Microsoft 365 and Azure Active Directory. Experience maintaining Cloud-based IDPs, such as Okta, PingOne, and …/or Entra ID. In-depth knowledge of NTFS best practices, including share and security permissions, common Group Policies such as password expiration, drive mapping, and printer deployment, Office 365 complexities including conditional access, dynamic security groups, MFA, and user setup. Understanding of networking functions, including routing, switches, firewalls, DNS, TCP/IP, VLAN, and SD-WAN. Strong More ❯

IT team, you’ll be the go-to technical lead for user support and endpoint management. You’ll: Act as escalation point for complex service desk tickets (Windows, iOS, M365). Lead on Microsoft 365 administration and Intune device management. Support and guide junior team members, sharing knowledge and best practice. Troubleshoot and resolve hardware/software … 3rd line environments. Why Join Us? Be part of a tight-knit London IT team of 5, where your impact is visible. Gain 3rd line exposure while strengthening your M365 and Intune expertise. Work in a creative, design-led environment where IT is valued and visible. Convenient Central London location (closest tube: Barbican). Contract: 12-month FTC (maternity cover … days in office (Monday required onsite). Interested? If you’re a proactive Senior Support Engineer who thrives in a people-focused environment and wants to build on your M365/Intune skills with real 3rd line exposure, we’d love to hear from you. More ❯

occasional onsite client visits Hybrid working (typically 2–3 days in the office, with flexibility) A varied role with exposure to a wide range of technologies Ongoing training, including Microsoft 365 Admin, Azure Fundamentals, and more A supportive team that value collaboration, initiative, and growth Tech you will work with: Microsoft 365 and SharePoint … Intune and endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience in a More ❯

Jobs Search Type All Job Area All 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced, client-facing support … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT . What you'll be doing … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by More ❯

Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical … knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network support Understanding of virtualisation , backup , and disaster recovery solutions Ability to manage and prioritise workload effectively Excellent customer service skills , both written and verbal Good documentation habits and attention to detail Willingness to complete Microsoft certifications (AZ … is essential The Salary: £35-40,000 depending on experience The Hours: Monday Friday 9am 5.30pm The Location: Bristol Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development 24 days holiday + Bank Holidays which increase with experience Car Parking Pension More ❯

to maintain business continuity. Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm. Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems. Required Skills & Qualifications: Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony. Experience in database More ❯

part of a skilled digital & IT team, ensuring our cloud environments are designed, secured, and optimised to the highest standards. You’ll be hands-on with Azure, automation, and Microsoft 365 administration, while also supporting enterprise-level rollouts and contributing to longer-term cloud strategy. Key responsibilities include: Managing and optimising Azure & Microsoft 365 … flow. Driving device and application management with Intune & Endpoint Manager (SCCM). Maintaining secure, patched, and resilient Azure-hosted infrastructure. What We’re Looking For Solid experience working with Microsoft Azure and cloud infrastructure. Strong background in enterprise IT administration with a cloud-first mindset. Automation skills – PowerShell scripting and process optimisation. Good understanding of security, compliance, and data More ❯

Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure, and cloud telephony platforms. Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email … growing, we put people and support at the heart of everything we do. The Person 2+ years experience in IT/telecoms support or infrastructure roles. Strong knowledge of Microsoft 365, Azure, and cloud-based systems. Experience with networking, firewalls, VPNs, and mobile/telephony platforms. Excellent troubleshooting and communication skills in a B2B environment. Comfortable working … independently and as part of a team. A passion for customer service and continuous improvement. Relevant certifications (e.g., Microsoft Associate) are desirable. Benefits 25 days holiday + bank holidays + your birthday off Private medical cover after 1 year Company pension scheme Ongoing training and industry certifications Free breakfast, fruit, and PerkBox subscription More ❯

focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. … Collaborate with colleagues to ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure, and security features). Physically able to move and manage IT equipment as needed. Solid understanding of network infrastructure and cable management More ❯

setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point of escalation for the service desk and field engineering teams Troubleshooting complex issues across Microsoft 365, Windows Server environments, networks, and more Designing and implementing technical solutions to meet client needs Building strong relationships with customers and ensuring excellent service delivery Contributing … work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of technologies Confident stake holder management Excellent communication skills and the ability to build rapport with clients A More ❯