Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Senior Customer Success Manager/MSP Our client is a fast-growing Cloud Managed Service Provider (MSP) delivering Microsoft-centric solutions across Azure, Microsoft 365, Security, and Modern Workplace. They work with a wide range of clients across various sectors, helping them optimise, secure, and scale their IT environments. As part of the growth, they are looking for … technical teams to drive service performance and strategic alignment. Key Responsibilities Manage the customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on usage, value, and opportunities Proactively identify service risks, gaps, or areas … feedback and contribute to continuous improvement of our services and engagement model Required Experience Proven experience in a Customer Success, Service Delivery, or Account Management role Strong understanding of Microsoft Cloud technologies: Azure, Microsoft 365, Azure AD, Intune, etc. Confident managing customer relationships and running business/technical reviews Familiarity with ITIL service processes, SLAs, and service reporting More ❯
or above.Degree in a relevant field is required or demonstrate equivalent knowledge and skills gained through any combination of alternative study and/or previous employment Desirable Cyber Security certification (CISSP, CEH, SCCP)Cyber Security training (Comptia security+)IT certification (Microsoft certified etc)ITIL Qualification Experience Essential Working with 3rd party suppliers ensuring a high-quality service More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
technical exposure Proactively identify recurring issues and suggest improvements What Were Looking For Proven experience in a 2nd Line IT Support role, ideally within an MSP Solid knowledge of Microsoft 365, Windows Server (2016+), Active Directory, DNS/DHCP Experience with Azure (e.g. Azure AD, basic VM management, Intune) Good networking fundamentals: firewalls, switching, VPNs Familiarity with backup solutions … and communication skills Full UK driving licence (client visits required) Benefits: Salary up to £40,000 DOE Private healthcare 25 days annual leave + bank holidays Professional development and Microsoftcertification support Electric car scheme Pension scheme Flexible hybrid working If youre interested in this opportunity, please send across your CV for immediate consideration. Set2 Recruit is acting More ❯
use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with More ❯
use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 -Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with More ❯
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with More ❯
Gloucester, Gloucestershire, England, United Kingdom
ITOL Recruit
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with More ❯
West Hoe, Plymouth, Devon, England, United Kingdom
ITOL Recruit
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Development placement (£25K - £40k) We work with you to secure your first role in software development, website administration or programming, with More ❯
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement We will work with you to secure your first role as a Junior Programmer. While working as a Junior Programmer More ❯
Gloucester, Gloucestershire, England, United Kingdom
ITOL Recruit
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯
West Hoe, Plymouth, Devon, England, United Kingdom
ITOL Recruit
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯
for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
E6, Green Street East, Greater London, United Kingdom
ITOL Recruit
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new More ❯
addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your More ❯