5 of 5 Permanent Order Management Jobs in the South West

continuously improve scalable customer service systems and workflows across internal teams, distributors, and external partners. • Establish structured processes for technical enquiries, service coordination, stock management, quotations, spare parts operations, and customer communication to ensure consistency, accountability, and efficiency. • Develop, implement, and maintain SOPs (Standard Operating Procedures) across Customer Solutions … coordination, troubleshooting support, and service administration. • Coordinate customer service and technical support activities in collaboration with the Technical Team to ensure efficient communication, workflow management, and timely issue resolution. • Maintain up-to-date knowledge of industry trends, customer service developments, and operational best practices relevant to technical and customer ...

continuously improve scalable customer service systems and workflows across internal teams, distributors, and external partners. • Establish structured processes for technical enquiries, service coordination, stock management, quotations, spare parts operations, and customer communication to ensure consistency, accountability, and efficiency. • Develop, implement, and maintain SOPs (Standard Operating Procedures) across Customer Solutions … coordination, troubleshooting support, and service administration. • Coordinate customer service and technical support activities in collaboration with the Technical Team to ensure efficient communication, workflow management, and timely issue resolution. • Maintain up-to-date knowledge of industry trends, customer service developments, and operational best practices relevant to technical and customer ...

rate: £13 per hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple … outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order ...

cases, process maps, and technical documentation Work closely with internal development teams and third party vendors to integrate key systems (ERP/MIS, EDI, order management, inventory, scheduling, etc.) Support system testing, validation, and troubleshooting to ensure successful delivery Drive alignment between technical solutions and broader digital strategy … Lucidchart Knowledge of the following is advantageous but not essential: - Experience with ERP/MIS systems in manufacturing or production environments Exposure to warehouse management, automated fulfilment, or production planning systems Background in print, publishing, or similar industries In return, you will be rewarded with ongoing career development ...

will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common sense, as well as sales administration and time management skills. You will be willing to learn and will be given lots of training, but you should be IT computer-literate with a good telephone … manner. You will be dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy. You will be dealing with and allocating enquiries. This is a fast paced industry where one solution doesnt fit all clients so tenancity and a willingness ...