wide range of tasks such as Providing telephone and email support Diagnosing and resolving hardware and software faults Upgrading, repairing and setting up new hardware Monitoring backup, antivirus and patchmanagement systems Actively participating in receiving, troubleshooting, resolving and escalation of daily support incidents/requests received via ticketing system General AD and M365 user creation and modifications More ❯
and equipment deployments to optimise IT services and ensure compliance with all relevant standards. · Install, configure, monitor and maintain the various project IT infrastructure, including an element of server management, networking, systems deployment and backups to optimise IT services. · Executing planned maintenance tasks in collaboration with system engineers and end-customer to ensure continued system availability and deployment of … alternative system designs and define optimal system architecture. Knowledge, Experience and Qualifications · Excellent knowledge and administrative experience of Windows Server and Desktop operating systems in a business environment including patchmanagement and operating system/image deployment · Experience of administering and diagnosing networking and server infrastructure · OS Imaging, Preparation and Deployment · Network Security/Firewall Management Foundations More ❯
