3 of 3 Permanent Remote Desktop Jobs in the South West

be trusted to take ownership of escalated issues, contribute to projects, and build strong client relationships. The Role: * Provide 1st and 2nd line IT support across multiple SME clients (remote and on-site) * Take ownership of escalated tickets from the service desk and deliver timely solutions * Configure, troubleshoot, and support Windows Servers, desktops, firewalls, and networking equipment * Conduct daily … a client-facing IT support role * Confident across Windows Server (AD, Group Policy, DNS, DHCP), Office 365, and Exchange Online * Knowledge of networking protocols (TCP/IP), firewalls, and remote desktop solutions * Able to manage workloads in a pressurised environment while maintaining excellent customer service * Full UK driving licence and own vehicle (essential for site visits More ❯

Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with Remote Desktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH260409 To apply for this role or for to be More ❯

in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network support Understanding of virtualisation , backup , and disaster recovery solutions Ability to manage and prioritise workload effectively Excellent customer service skills , both written and verbal More ❯