2 of 2 Permanent Senior IT Technician Jobs in the South West

Senior IT Technician | £30,000 to £35,000 | 25 days + 8 bank holidays | Bournemouth based, Fully On site A leading global education group is seeking a skilled and enthusiastic IT Technician to join its Bournemouth-based school. The group provides high-quality education to over 18,000 students annually, empowering them with the skills … and confidence to shape their world. This role offers the opportunity to work in a dynamic, customer-focused environment, supporting both staff and students, while contributing to the wider IT team across multiple sites. Key Responsibilities: Provide 1st and 2nd line IT support to staff and students. Monitor, prioritise, and resolve incoming support requests, escalating complex issues as … necessary. Perform regular maintenance to ensure system stability, security, and compliance. Assist with IT projects, implementing work packages independently or under guidance. Support a broad range of Microsoft platforms, including Windows 10/11, Office 365, Microsoft Server technologies, and core infrastructure systems (AD, DHCP, DNS). Mentor junior IT staff to maintain high service delivery standards. Engage More ❯

Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents … where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive More ❯