1 to 25 of 44 Permanent Service Design Jobs in the South West

will include: Conducting research and analysis to understand user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate … service experience.Integrating design decisions across the multiple layers involved in delivering and running a service, including people, process, policy, legal, data, technology etc.Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals.Facilitating workshops and co-design ...

Role As a Senior Service Consultant, you will provide subject‐matter expertise (SME) across QinetiQ’s full‐service portfolio, focused on leading and contributing to Bid and Pre‐Bid activities. This includes shaping high quality bid responses, integration, and management requirements are fully understood, articulated, and aligned … customer expectations. Day‐to‐day, you will be working collaboratively with customer‐facing teams designing and delivering service integration, support, and management models throughout the full‐service lifecycle. A key part of the role is engaging directly with the Ministry of Defence and wider government stakeholders, and associated ...

creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Service Consultant at either our Bristol or Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some … most brilliant minds.The RoleAs a Senior Service Consultant, you will provide subject matter expertise (SME) across QinetiQ’s full-service portfolio, focused on leading and contributing to Bid and Pre Bid activities. This includes shaping high quality bid responses, integration, and management requirements are fully understood, articulated ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

work, ask us about our flexible and remote working policies designed to help you get the most out of life. Your role UX Design subject matter expertise: Able to break down complex design problems and provide UX design and user-centered design guidance across the full … design lifecycle, including interaction design, information architecture, service design, accessibility, and design systems, both internally and to our customers. Shape UX contributions to bids and proposals: Lead and support proposal development by shaping UX approaches, design strategies, and experience visions that respond to both ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring ...

Location Bristol, Manchester Job summary The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government. joining up public sector services harnessing the power of AI for the public good strengthening and extending … Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals ...

Managers, Designers, Developers and other User Researchers to plan and deliver high-impact research. Develop a strong understanding of users to inform product and service design decisions. Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights. Plan and conduct qualitative research, including remote … experience. Present research findings clearly and engage teams in analysis and synthesis activities to build empathy for users. Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation. Essential Skills and Experience Proven experience leading user research programmes using ...

Permanent - Full Time Location: Chippenham, Wiltshire Reporting To: Tommy Bickerdike Compensation: £37,000 - £43,000/year Description As a Product Designer in our design team, you will help create clear, useful, and accessible experiences across our digital products and services. Reporting to the Lead Product Designer, you will … alongside fellow product designers and collaborate closely with product managers, engineers, and teams across Good Energy. You will contribute throughout the end-to-end design process—from understanding customer needs and mapping journeys to creating wireframes, prototypes, and polished interface designs. This role gives you a practical platform ...

foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We're looking for a strategic, systems-minded Service Designer to join our growing design capability. Youll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at our client work across the full-service lifecycle, from discovery through to live. Youll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services that ...

central government. This role needs a strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical … technology to improve efficiency, citizen engagement, and resilience.Types of work you would be involved in: GDS Compliant & Personalised Citizen Services: You will support the design and implementation of citizen-facing digital services, ensuring compliance with GDS Service Standards while helping build in personalisation and proactive features to anticipate ...

hire great people, think big, and provide world-class service. As part of our ongoing evolution, we continue to define, embed and mature our Service Design, Service Transition and Project Delivery practices. This role sits within our central team of Service Project Managers who drive excellence … across transition, delivery and operational readiness. We are seeking a highly skilled and dynamic Service Transition & Project Manager to lead the seamless delivery of IT projects and transition activities from implementation through to operational handover. You will work across service transition, project governance, change management and continuous improvement ...

collaboration with the wider team and with our customers. What you will do as a Solutions Architect Act as the technical authority for solution design across large‐scale or multi‐project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure‐by‐design standards. Contribute … divisional and line‐of‐business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade‐off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

About the role Help design the future of Dorset Council. Few transformation roles offer the opportunity to shape organisation-wide change at this scale. As Delivery Lead for Central, you'll enable and drive some of the council's most significant transformation opportunities, helping create a modern, sustainable, unitary … council. Working at the heart of our Transformation Management Office, you'll drive the design and delivery of changes with service leads, that improve how we work, how we serve residents and how we make the best use of digital, data and technology. At Dorset Council ...

influence the user experience. Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions. Champion user-centred design principles and help embed user research best practices across teams and the wider organisation. Skills and Experience Essential Proven … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. ...

public sector technology consultancy. Our client wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers … support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams ...

them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. Youll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. Youll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. Youll ...

Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? Overview … Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this ...

multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage. Beyond projects, youll influence service strategy, foster a user-first mindset in client organisations, and strengthen our clients user research practice by mentoring colleagues and sharing expertise across … thrives in client-facing settings, can confidently lead discovery and delivery activities, and has a proven track record of working to the GDS Digital Service Standard . Responsibilities Lead and deliver user research for complex projects, ensuring findings directly inform product, service, and strategy decisions. Proactively contribute ...

AtkinsRéalis in the United Kingdom seeks a UX Design subject matter expert to lead UX strategy across bids, proposals, and projects. You will guide interaction design, information architecture, service design, accessibility, and design systems, shaping solutions for clients. You will mentor multidisciplinary teams, manage client … relationships, ensure accessibility and usability, and promote user-centered design practices across the organisation. #J-18808-Ljbffr ...

Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

Medical Device Service Engineer – Gloucester Opportunity: Do you have experience in designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of medical device products? Do you have experience of Cloud solution products? Looking for a contract role with an exciting global pharmaceutical …/medical device company? If yes then this is the role for you. Your role as a Medical Device Service Engineer will involve designing the processes, documentation, training, and workflows required for the proper delivery, installation, support, and servicing of products and then executing the design transfer ...

that meets user needs and makes complex concepts, processes and language easy to understand and use. Youre able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. Youre able to participate in user research activities … both qualitative and quantitative research evidence to inform the design of content and user journeys. You contribute to prototype development and take part in user testing to improve content interactions. Youre experienced at working with and guiding senior stakeholders to produce user-centred content and can influence decision-making ...

Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Data Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? Overview … Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Data Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this ...