Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Business Unit : ServiceDesign, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our ServiceDesign Centre of Excellence as a ServiceDesign Engagement Lead focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and servicedesign across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the ServiceMore ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit : ServiceDesign, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our ServiceDesign Centre of Excellence as a ServiceDesign Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and servicedesign across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the ServiceMore ❯
Head of Transition and ServiceDesign - Technology - Counter Terrorism Policing HQ Salary: The starting salary is £90,336, which includes allowances totalling £2,928. The salary is broken down as £87,408 basic salary, which will increase annually until you reach the top of the scale … a location allowance of £1,928 and a non-pensionable allowance of £1,000. Location: West Brompton Job Summary The Head of Transition andService design would lead a team dedicated to design the end-to-end journey of a service. This helps a user complete their goal and … of, multiple programmes/projects at any time depending on the scale and complexity. The post holder may also work on collaborative/joint ServiceDesign/Transition activities with our CT partner agencies. The role will work closely with the Head of Delivery, the Head of ICT More ❯
creates a workplace where all colleagues are proud to belong? Join Specsavers as we grow our business and make a difference! At Specsavers, our Service Strategy & Design team is at the forefront of shaping and delivering consistent, compliant, and efficient end-to-end services. We ensure alignment with … the IT Strategy, manage the Service Portfolio, and identify the impact of changes on Infrastructure & Operations. Our team works across the organisation to design and transition services that are fully supportable and measurable. As a Service Designer, you will play a key role within the Service Strategy and Design team. Your purpose will be to define, develop, and oversee the design of IT services to ensure they meet business needs and align with our IT Service Strategy. You will bridge the gap between business requirements, technical capabilities, and operational considerations, ensuring services More ❯
bournemouth, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
exeter, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
cheltenham, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
plymouth, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
south west london, south east england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as Service Transition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and Delivery … teams. You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into operational environments … someone who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve serviceMore ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯
ll report to our Principal Software Engineer and be a key part of a supportive, mission-driven team. 🧠 What You'll Do Technical Impact Design, build, and evolve complex services and systems Own and drive technical solutions across the stack Apply strong debugging, analysis, and instrumentation skills Contribute to … our company-wide architecture and servicedesign Improve CI/CD, observability, and deployment pipelines Project Ownership Lead large technical initiatives across team boundaries Plan for testing, monitoring, and reliability from day one Manage technical risks and break down large problems into workable parts Influence "build vs. buy … decisions and shape system design Collaboration & Mentorship Mentor engineers through pairing, code reviews, and feedback Share knowledge and increase the visibility of your team’s work Facilitate architecture conversations and contribute to RFCs and epic briefs Support engineering culture grounded in learning, curiosity, and care ✅ What We’re Looking More ❯
and platforms. To propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Key Responsibilities: Operate, maintain and manage the IP & MPLS networks Operate, maintain and manage the Corporate LAN Operate, maintain and manage broadband BNGs … platform Operate, maintain and manage DDoS protection systems Operate, maintain and manage network monitoring platform Configure and maintain the IP & MPLS product offerings Assist ServiceDesign in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions …/technologies Liaise with Product Management, Service Management and other internal teams as required Assist the management team, as required, with the preparation of performance, growth, and budgeting information Support the Security Architect in reviewing, implementing and ensuring the security strategy is implemented. If/when potential weaknesses, attacks More ❯
About the Role As a Service Designer, you will design and implement IT end user and services migration solutions to ensure the successful transfer and adoption of user IT accounts, desktops/laptops, associated infrastructure, applications, and systems access. You will collaborate with a small end user migration … team, including a Services Transition Lead, User & End User Compute Coordinator, end user hardware deployment & floorwalking team, and the primary IT Service Provider within an IT & Records programme workstream. Your role will involve engaging with other programme workstreams, transferring sites, and their end users. Key Deliverables Design and … Implementation : Develop IT services solutions to address transfer and business change requirements. Collaboration : Work with transferring sites personnel, the migration & service transition team, and the primary IT Service Provider to validate solution requirements. Technical Guidance : Provide support and guidance to the migration and service transition team. Scalability More ❯