Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
status quo and have a continuous improvement mindset. Able to build and value strong business relationships with stakeholders. Experience of using a Service Management toolset - Jira/Remedy/ServiceNow etc. Who you'll be working with The Change & Release Analyst role is part of IT Service Management (ITSM), which is a team of 12 individuals. The ITSM Change & Release More ❯
Employment Type: Permanent, Part Time, Work From Home
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at More ❯
Bath, England, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
SC Cleared ServiceNow Developer - Permanent - London/Remote - up to £75k base + Benefits We're looking for a talented and security-conscious SC Cleared ServiceNow Developer to join one of our consulting clients. You'll play a vital role in designing, developing, and implementing innovative solutions that streamline critical workflows and enhance user experience.. What you'll do: Collaborate … with stakeholders to understand business needs and translate them into robust ServiceNow applications. Design and develop custom workflows, integrations, and automations leveraging the full ServiceNow platform capabilities. Ensure code quality and adherence to security best practices, with a keen understanding of SC clearance requirements. Troubleshoot and resolve ServiceNow issues, providing proactive support to internal users. Stay up-to-date on … the latest ServiceNow trends and technologies, actively contributing to knowledge sharing. What you bring: Solid experience developing applications on the ServiceNow platform Proven understanding of ServiceNow core modules and scripting languages (Glide, Jelly etc). Experience working in a secure environment with SC clearance procedures. A dedication to problem-solving and a passion for driving efficiency through technology. ESSENTIAL: You More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Agile) Confidence working in hybrid delivery environments and with cross-functional teams Nice to Have: Experience supporting pre-sales and business development Experience with tools like Microsoft 365, Jira, ServiceNow, or digital learning platforms Certifications: Prosci, Agile, ITIL, APMG, or similar Exposure to Agile/DevOps/cloud transformations A passion for continuous improvement and scaling methodologies Key Benefits: Competitive More ❯
Hyper-V and/or VMware Automation: PowerShell scripting, Power Automate flows Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365, ServiceNow, or ConnectWise. ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded More ❯
and Linux Desktop environments A fundamental understanding of IT networks Certification in or a good working knowledge of ITIL Proficient in use of ITSM ticketing systems (e.g., Freshdesk, Jira, ServiceNow) Proficient in use of knowledge systems (Confluence, SharePoint) Proficient in Microsoft Office Service Desk experience Customer focused Excellent communicator face to face and online Desirable skills: Experience in Secure communications More ❯
our growing IT team as an IT Support Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our ServiceNow ticket management system Taking phone calls, logging tickets, and troubleshooting IT issues Liaising with third party vendors where applicable Preparing hardware including deploying OS image, installing and configuring software and More ❯
proficiency in Word and Excel. • Demonstrates strong time management and organisational skills, with the ability to effectively prioritise tasks to meet deadlines. • Experience in ITSM environments and tools (e.g., ServiceNow). • Experience of RedHat FreeIPA account management. • ITIL Foundation. • Experience of working in an Agile project delivery environment. • Familiarity with similar cyber situational awareness platforms. #LI-SB2 Together, as owners More ❯
Diagnose and resolve issues where possible or escalate appropriately. Process service requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous More ❯
Perth, Cheltenham, Gloucestershire, United Kingdom
Agilis Recruitment Ltd
Diagnose and resolve issues where possible or escalate appropriately. Process service requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous More ❯
and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯
work across teams and with technical/non-technical stakeholders. Proficiency with tools such as Microsoft Office (Excel, Word, PowerPoint), SharePoint, Teams; familiarity with tools like Jira, Confluence, or ServiceNow is a plus. Strong attention to detail, initiative, and a solution-oriented mindset. Desirable Exposure to working in IT or digital transformation teams. Familiarity with project delivery methods (e.g., Agile More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Stackstudio Digital Ltd
standard office environment, with occasional on-call and after-hours support as required Desirable Skills: Experience in export control work Experience with Sterling or other middleware technologies Familiarity with ServiceNow tool Project management experience TPBN1_UKTJ More ❯
user stories, and process flows. Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the engineering team lead. Conduct solution More ❯
Microsoft 365 queries. You'll play a key role in keeping internal users productive and systems running smoothly. 🛠️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote More ❯
technical setting. Excellent organisational, communication, and stakeholder management abilities. Ability to interpret and convey technical procedures, rules, and device-related instructions. Proficiency with workflow or project management tools (e.g. ServiceNow, Jira, custom tooling). Essential Requirements Security Clearance: Current SC or higher (mandatory). Technical Literacy: Experience with hardware refresh projects, ideally in sensitive or secure environments. Flexibility: Willingness to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
BT Group
inception to completion. •Excellent communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders at all levels. •Proficiency with HR software and systems; experience with ServiceNow HRSD is a plus. •Skilled in cross-functional leadership, with experience managing multiple projects simultaneously and achieving aligned results. •Sound decision-making skills, with the ability to clearly communicate rationale More ❯
Bath, England, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, weve grown a team with strong expertise across every aspect of the Now Platform. Our customers look … of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenters ServiceNow Centre of Excellence may be for you. What youll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations More ❯
Hybrid, 90% home Duration: 30/09/2025 Pay Rate: £644 GBP/day inside IR35 Must hold an active SC Clearance. Role Description: ITOM Architect-Experience implementing ServiceNow ITOM Discovery and/orServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product), and analyze/adjust results for More ❯
Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment
and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of More ❯
global organisation. Key Responsibilities Provide local and remote support of incoming requests to the Global Service Desk via telephone, web portal, email, and chat. Ensure tickets are logged in ServiceNow, customers kept updated and issues resolved within agreed service levels Prioritize incidents and service requests according to defined processes such as VIP users and tickets marked urgent, to meet defined …/Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are More ❯
Join a leading telecommunications company as an IT Support Technician ! Perfect for IT students or recent graduates, this entry-level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world More ❯
a dynamic environment, ensuring the smooth operation of manufacturing technology for one of the world's leading aerospace companies. Key Responsibilities: Monitor and resolve day-to-day incidents using ServiceNow (preferred). Engage with IT and business users to address functional issues and provide timely support. Triage issues and coordinate with cross-functional teams for effective resolution. Follow service management … management processes (Incident, Change, Capacity, Problem, etc.). Commitment to maintaining SLA levels and quality of service. Willingness to adhere to shift rotation plans and operational models. Experience with ServiceNow and knowledge of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom 2.Pegasus House, Aerospace Ave, Filton, Bristol BS34 7PA, United Kingdom More ❯