Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
EDF Energy
as Scrum and SAFe will be highly valued. Additionally, experience integrating Microsoft 365 solutions with legacy systems or field operations tools, along with knowledge of service management platforms like ServiceNow, would be advantageous. If this sounds like you, we'd love to hear from you! Closing date for applications: 24.08.2025 Location: Flexible/Home working (monthly meetings in either Gloucester More ❯
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯
readers, and smart devices used on the shopfloor.* Comprehensive understanding of manufacturing shop floor systems including MES platforms and their integration points with OT/IT infrastructure.* Proficiency using ServiceNow or similar service management tools for handling incidents, problems, changes, service level management (SLM), and knowledge management processes.* Ability to follow structured service management frameworks while maintaining high standards of More ❯
To apply direct for this role please visit Civil Service Jobs and quote ref no. Are you an IT architect with an interest in Enterprise Architecture? If so, continue reading to find out more about this fantastic opportunity to join More ❯
systems including hands-on familiarity with line-side IT devices such as printers, scanners (including barcode scanners), barcode printers, mobile smart devices, and related touchpoints.* Proven working experience using ServiceNow or equivalent platforms for managing incidents, problems, changes, service level agreements (SLAs), and knowledge base articles.* Ability to follow structured service management processes meticulously while maintaining focus on delivering high More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding of Operational Resilience and Disaster Recovery. Understanding of ITIL and ServiceNow would be beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from More ❯
enable us to create brilliant IT systems and services. Job description As a Senior Technical Architect, you will be the expert for the technical design of solutions for the ServiceNow platform, its interfaces, and integrations. Ensuring technical solutions adhere to relevant standards and best practice, are resilient as possible and that the security of any integrations and interfaces meet security … with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience. This is an exciting time to join us, as we move on to deliver future phases … experience we would like you to have, but dont worry if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data More ❯
enable us to create brilliant IT systems and services. Job description As a Senior Technical Architect, you will be the expert for the technical design of solutions for the ServiceNow platform, its interfaces, and integrations. Ensuring technical solutions adhere to relevant standards and best practice, are resilient as possible and that the security of any integrations and interfaces meet security … with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience. This is an exciting time to join us, as we move on to deliver future phases … experience we would like you to have, but dont worry if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data More ❯
enable us to create brilliant IT systems and services. Job description As a Senior Technical Architect, you will be the expert for the technical design of solutions for the ServiceNow platform, its interfaces, and integrations. Ensuring technical solutions adhere to relevant standards and best practice, are resilient as possible and that the security of any integrations and interfaces meet security … with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience. This is an exciting time to join us, as we move on to deliver future phases … experience we would like you to have, but dont worry if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data More ❯
enable us to create brilliant IT systems and services. Job description As a Senior Technical Architect, you will be the expert for the technical design of solutions for the ServiceNow platform, its interfaces, and integrations. Ensuring technical solutions adhere to relevant standards and best practice, are resilient as possible and that the security of any integrations and interfaces meet security … with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and use the ServiceNow Platform capability to drive operational efficiencies, reduce costs and improve customer and colleague experience. This is an exciting time to join us, as we move on to deliver future phases … experience we would like you to have, but dont worry if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Robert Half
financial and/or performance reporting technical skills with MS SQL, Crystal Reports, XQuery etc. strong communicator and collaboration skills experience of working with a service desk tool (e.g. ServiceNow, Jira etc.) On offer Salary of £35-38,000 depending on experience plus excellent benefits including a generous pension scheme (28% employer contribution), annual leave entitlement (28 days plus bank More ❯