Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Chartered Institute of Procurement and Supply (CIPS)
support,Defence Digital Commercial is building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplierrelationshipmanagement and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and … This includes: Leading and supporting competitive and single-source procurements for the next generation of new and complex military satellites, ground infrastructure, terminals and other equipment; Sourcing and contract management of Space Professional Services contracts; Management of existing contracts to deliver the critical in-service support to the SKYNET system; and, Management of existing contracts to design … involved in the development and implementation of the pan-government Enterprise Space Category through inputs into the category strategy and related workstreams. Some of the roles will have line management responsibility. This position is advertised at 37 hours per week, full time equivalent. There may be opportunities for part time candidates if a job share partnership can be established More ❯
Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
R3vamp Limited
Reports To: Network Manager Employment Type: 3 month contract with view to extend Salary: £13.47ph Seeking a highly organized and proactive Network Coordinator to support the day-to-day management of network suppliers and administrative processes. The ideal candidate will play a vital role in ensuring our service levels are consistently met, helping resolve escalated issues, and identifying areas … for process improvement. This is a collaborative role that requires strong communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: SupplierRelationshipManagement : Proactively communicate with Network Managers to ensure third-party suppliers are delivering services in line with agreed Service Level Agreements (SLAs). Issue Resolution : Respond to invoice queries and support the … resolution of escalated supplier or customer complaints, taking ownership and ensuring issues are resolved promptly and effectively. Database Maintenance : Maintain and regularly update the supplier database to ensure accurate and current records. Continuous Improvement : Identify and suggest improvements in service delivery and operational processes that will enhance the customer experience and overall efficiency. Administrative Support : Perform general administrative More ❯
South West London, London, United Kingdom Hybrid / WFH Options
La Fosse
working to deliver first-class solutions, ensuring a service that is Fit for Purpose and meeting the needs of the business. Key Responsibilities: To build and maintain the service relationship between Retail Technology and its stakeholders across the business. Define, agree, and manage service level agreements (SLAs) and operational level agreements (OLAs) for services. Report on the quality of … by suppliers including Scientific Games and Vodafone, based on transparent KPIs. Manage the operational budgets for outsourced services, including those provided by Scientific Games and Vodafone Working with the SupplierRelationship Manager, define, agree, and manage service improvement plans where the quality of the service does not meet the required threshold. Point of contact to engage and provide … support to business and technical stakeholders of the service. Ideally, you'll have: Strong experience in service management, especially in the retail field services space. Experience of defining and managing SLAs and OLAs, as well as generating and presenting service reports and KPIs. Experience of defining and managing service improvement plans Experience of working within ISO 20000-certified environment More ❯