TechnicalSupportEngineer/Field & Remote SupportEngineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a TechnicalSupportEngineer/Field & Remote SupportEngineer you will play a key role within the Global TechnicalSupport Team, providing high-quality 1st and 2nd line support for a … worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes … assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of TechnicalSupportEngineer/Field & Remote SupportEngineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technicalsupport across multiple systems and More ❯
TechnicalSupportEngineer Location: Cornwall Contract: Permanent We are recruiting for TechnicalSupportEngineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupportEngineer, you will be responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role … Requirements – TechnicalSupportEngineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technicalsupport and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku More ❯
SupportEngineer | Permanent | Bristol | £30,000 Per Annum Peaple Talent have exclusively partnered with a growing client in Bristol looking to recruit 2 Support Engineers to join them on a full-time permanent basis. These roles are rotating shifts, 6:00am-2:00pm and 2:00pm to 10:00pm. The successful candidates for these roles will need … to be eligible for SC clearance due to the nature of work. The Role: Our client is looking for an enthusiastic and driven SupportEngineer to champion their customer solutions. You’ll be at the forefront of customer and internal collaboration, diagnosing and resolving issues, partnering with external stakeholders to escalate and ensure peak platform performance and stability. … Your expertise will be vital in configuring, implementing, and transitioning solutions alongside different practices within the business. Key Responsibilities: Deliver essential first and second-line technical assistance for critical partner technologies, including NICE, Zendesk, Amazon, and Gamma, directly to our client’s customer base. Manage the full lifecycle of support tickets within our client’s ITSM system, ensuring More ❯
Job title: Support Engineering - TechnicalSupport & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you’ll be doing: Acting as an engineering (Mechanical and … Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to the design, safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical … Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and programme changes Acting as an integrator between the MoD customer and the BAE business (Barrow shipyard, MoD naval bases and More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager More ❯
Position: TechnicalSupportEngineer Job ID: 2394/4 Location: Cornwall Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupportEngineer Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the TechnicalSupportEngineer: •Strong commercial awareness More ❯
Gloucester, Gloucestershire, South West, United Kingdom
HR Employment Ltd
Hunt4 Employment is looking for a TechnicalSupportEngineer to join a fast-paced and collaborative environment supporting Sales, Service, and Production teams across a growing operation. This role offers a dynamic mix of problem-solving, hands-on technical involvement, and interdepartmental collaborationperfect for someone who enjoys variety and thrives under pressure. Responsibilities: Provide technicalsupport across departments via a ticketing system Troubleshoot and resolve customer issues over the phone or during site visits Assist with new product development and continuous improvement projects Support factory operations with hands-on technical input and quality checks Create and review technical documentation (O&M manuals, datasheets, etc.) Liaise with suppliers and internal teams … to resolve technical queries Contribute to electrical design work, including P&ID schematics Deliver technical reports and opinions in customer dispute cases Requirements: Solid understanding of pumping systems, hydraulics, HVAC, and M&E services Familiarity with cold/hot water systems, foul/surface water systems, and controls Hands-on experience in a technical or engineering environment More ❯
The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a … NOC TechnicalSupportEngineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technicalsupport for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key Responsibilities: Monitor satellite and terrestrial network systems to identify and address service issues. Provide real-time support for end users, field engineers, and internal teams. Carry out fault diagnosis and troubleshooting of hardware, software, and network issues. Escalate complex faults to senior engineers or third-party suppliers where required. Maintain accurate and detailed records of incidents More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: TechnicalSupportEngineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: TechnicalSupport Manager PURPOSE OF ROLE: The TechnicalSupportEngineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of … our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technicalsupport in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure More ❯
Job Title: Principal Engineer - Support Engineering (TechnicalSupport & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯
Job title: SupportEngineer - TechnicalSupport and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing … Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class … equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯
Electrical Engineer (Off the Tools/TechnicalSupport) £40,000 - £45,000 + 25 Days Holiday + Private Healthcare + Training + Progression Yate, Gloucestershire Are you an Engineer from an electrical background looking for a fully office-based role, where you will receive specialist manufacturer training to lead the technicalsupport and service … function in the UK? In this office-based role you will be handling 4 Service Engineers and dealing with their technical enquiries, sorting and selecting spare parts, along with managing service contracts. You will be given full product training allowing you to become the technical expert in the UK, with the support of the European head office. … conglomerate which operate in almost every continent. They pride themselves on extremely high staff retention due to valuing their employees and continuously developing them. This role would suit an Engineer who has electrical knowledge looking for a role which is fully office based that they can truly mould into their own, progressing their career as the leading technicalMore ❯
