13 of 13 Permanent User Research Jobs in the South West

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a Senior … UX Consultant at Great State, you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are … great variety of work. Lead and manage UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project More ❯

the site and to other services to help users complete their goal and deliver UKRI objectives. Depending on the situation you may start with discovery and work closely with user researchers and web developers ensuring a simple and intuitive journey for our varied user groups. You will: Be responsible for creating, evaluating, updating and reviewing content strategies and … solutions for ukri.org content, using your professional expertise, user understanding and evidence to ensure its continuous improvement Lead strategic content improvement projects, focusing effort in the areas of greatest priority and ensuring objectives are met, influencing senior stakeholders to ensure they have the right resources to support their strategic vision Ensure the web content you develop is high quality … designers work to ensure quality Help colleagues and stakeholders understand what web content design is, why its valuable and how to work with content designers. Champion and participate in user research, playing an active role in journey mapping to better understand user needs and where the website and its content fits in Deliver workshops and training to More ❯

environment that helps them thrive. Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Bristol (Hybrid 2 days in office) Rate: £600 per day (umbrella) About Us We are … Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs … to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what’s right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various More ❯

Health, Veterinary Services, and Operations, Creatives, Engineers, Designers, Product, Marketing, and Data experts, and most of all, people with a passion for pets. We're a team growing our user-centricity and specialist skills to help deliver change piece by piece within a larger organisation. What will you be doing? You will be a strategic leader working across a … expected to quickly understand the world of our healthcare professionals (the vets), patients (the pets), and our customers (pet owners). This will involve gaining knowledge from our prior research and contributing to user research artefacts over time. Champion user-centred principles: As a Principal IC, you'll lead by example for our growing team of More ❯

systems to undertake and support integration testing activities . You can identify, locate, and fix faults and design support processes for others to follow. (We live and breathe it) User focus: You can collaborate with user researchers and can represent users internally. Explain the difference between user needs and the desires of the user. Champion user research to focus on all users. Prioritise and define approaches to understand the user story, guiding others in doing so. Offer recommendations on the best tools and methods to use. Information Security: You can understand information security and design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature. More ❯

Senior User Researcher £60000-75000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid Candidates must have active SC Clearance or have held SC Clearance in the past. A global design studio is looking for an experienced User Researcher to join a high-performing … multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client … engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the More ❯

Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile-first, user-led approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design … the future of services that affect real people. You will lead UX efforts across digital transformation projects-guiding teams through discovery, testing assumptions, prototyping solutions, and helping clients embed user-focused thinking at the heart of their organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices … advocating for inclusive and accessible design Translate user research into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently guiding them through the UX design process Participate in recruitment, pre-sales activities, and thought leadership (e.g. blogs, events) About You: Proven UX design expertise, with a More ❯

re building out their product function for the first time. The Product Manager will: • Own end-to-end product development across a range of software initiatives • Drive discovery through user research, data insights, and stakeholder input • Define and prioritise product roadmaps based on user needs and commercial value • Create clear user stories, manage delivery plans, and More ❯

disciplines to innovate and create great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, User Researchers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Conducting research and analysis … to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including … people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user researchers to integrate user insights into More ❯

skills. Planning, sequencing and delivering technical work across the entire stack, from infrastructure (supported by the i.AI infrastructure team) to CI/CD pipelines, databases, backend frameworks, APIs and user interfaces, with appropriate levels of static analysis and automated testing to ensure quality and consistency. Collaborate with cross-functional teams including researchers, product managers and senior stakeholders to quickly … with which yours must collaborate. Passion for building products that augment human capabilities and improves citizens' lives. Proven ability to collaborate with "non-engineering" disciplines, such as design and user research, to plan and deliver work of provable value as part of a product team, including prioritising, breaking down and sequencing technical work to achieve the best possible More ❯

Job Overview The UKRI website, ukri.org, is a key external communications channel for the organisation. It is the front door to many other UKRI services and enables the research and innovation community to find the right funding opportunities and support. The website raises awareness of UKRI strategy, policy, and tells the story of our impact on society and the … and Web team capacity, and that Web team reputation is maintained Lead on the management, development and external supplier relationships for the web helpdesk product and be an expert user and Web team champion of our workload and project management tool, Asana Understand and be able to advise colleagues on the web content format options available and the most … successfully negotiate with stakeholders to ensure productive working relationships (S) (I) Experience of using appropriate tools for the situation to deliver team roadmap and objectives (S) (I) Desirable: Skilled user of planning tools such as Fresh Service, Asana and Miro (S&I) Experience of devising and implementing organisational workflows and processes (S&I) Experience of working in delivery for More ❯