Managed Services Desktop Field Engineer
- Hiring Organisation
- Exponential-e
- Location
- South West, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Change/Problem tickets via ServiceNow in an MSP environment adhering to SLA’s, OLA’s & KPI’s Provide 1st and 2nd Line remote desktop support to Exponential-e customers with occasional customer site visits. Provide the highest standard of customer service promoting NPS feedback. Primarily responsible for managing … organization. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Physical Workstation and peripheral relocations. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management ...