Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT Service Desk Technician Gloucester (on site) Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline … to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst … to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
BAE SOCET SET, Photoshop, Oracle, SQL Server, Splunk. A good understanding of the networking stack. Knowledge of using Active Directory and Group Policy Objects to implement security controls. Windows system administration experience, covering Windows10, Windows 11 and Server 2019, 2022. Linux administration and user experience. Expertise or interest in designing and … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
users. You will need to be experienced in providing support to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows10/11. Responsibilities take ownership of user incidents and service requests to successful resolution, with emphasis on service delivery acknowledge, triage and manage service contacts received … in line with their Service Level Agreement manage and deliver key service rollouts/upgrades of hardware and software. Experience and skills knowledge of supporting Microsoft Operating systems, Windows10/11 knowledge of supporting Office 365 ability to produce both technical and user documentation self-motivated and conscientious, with excellent attention to detail a can More ❯
willing to go through DV clearance. What youll do The ideal Candidate will have a minimum of 2 years experience working in Managed Services, providing specialised support across Windows Server platforms. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and … A willingness to learn new technologies and adopt/develop new processes is key. The key responsibilities of the role include: Designing, developing and deploying of technologies on Windows Platforms Offering solutions and workarounds to incidents/problems Working to SLAs and deadlines Review of services and application delivery Prioritising and managing several tasks at a single time … have experience in the following: Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) including server core Windows10 PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for WindowsMore ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
staff. Training & Continued professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task queues and taking ownership ofsupportrequests. Supporting modem Windows desktop, hardware lifecycle, M365, and wider aspects of End user computing in the Met Office Administering and updating policies, procedures, andsupportdocumentation Show an awareness of developing process efficiency and … of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object Management … in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. Closing date 07/10/2024 at 23:59 with first stage interviews commencing from 21/10/2024. You will hear from us once the closing date has passed. More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities * Design, develop and deploy technologies on Windows Platforms * Offer solutions and workarounds to incidents/problems * Work to SLA's and deadlines * Review services and application delivery * Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements * Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos * DHCP * Internet Information Services * MicrosoftWindows Server (2016, 2019 & 2022) - including server core * Windows10 Desirable * PKI, N-cypher and Certificate Management * Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments * Windows Server Update Services * Trellix ePO, ENS, Firewall, Application Control, DLP * Scripting (PowerShell, VB, etc.) * Print Services * RSA * Exposure to Virtualisation technologies * Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows Platforms Offer solutions and workarounds to incidents/problems Work to SLA's and deadlines Review services and application delivery Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) - including server core Windows10 Desirable PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments Windows Server Update Services Trellix ePO, ENS, Firewall, Application Control, DLP Scripting (PowerShell, VB, etc.) Print Services RSA Exposure to Virtualisation technologies Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities * Design, develop and deploy technologies on Windows Platforms * Offer solutions and workarounds to incidents/problems * Work to SLA's and deadlines * Review services and application delivery * Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements * Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos * DHCP * Internet Information Services * MicrosoftWindows Server (2016, 2019 & 2022) - including server core * Windows10 Desirable * PKI, N-cypher and Certificate Management * Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments * Windows Server Update Services * Trellix ePO, ENS, Firewall, Application Control, DLP * Scripting (PowerShell, VB, etc.) * Print Services * RSA * Exposure to Virtualisation technologies * Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows Platforms Offer solutions and workarounds to incidents/problems Work to SLA's and deadlines Review services and application delivery Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) - including server core Windows10 Desirable PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments Windows Server Update Services Trellix ePO, ENS, Firewall, Application Control, DLP Scripting (PowerShell, VB, etc.) Print Services RSA Exposure to Virtualisation technologies Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Robert Half
qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer admin Windows file permission administration Understanding of Windows group policy (GPOs) Exchange 2016/Exchange Online user admin Windows10 and 11, Microsoft Office and More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows 7 & 10 Supporting Windows Server environments Networking LAN, WAN, Firewalls, Routers, Switches, DHCP, DNS Wireless networks Office 365 and Exchange More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
2nd line level providing desktop support to our clients and their users. We support organisations using a variety of cloud (Office 365, Azure, G Suite) and on-prem (Windows, Macs, Exchange, SQL etc ) environments so we will be looking to build-on your existing experience and to teach you some new things along the way. This role will … issues Experience supporting and administrating Office 365 and/or Google Workspace Experience supporting networking devices/functions such as DHCP, Wi-Fi, routers, broadband etc. Experience supporting Windows10 and common desktop software including Microsoft Office Basic understanding of cloud concepts Have the right to work in the UK At least two years experience * in … users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc MicrosoftWindows Server 2008 2019 experience A certified MCP (Microsoft Certified Professional) Experience working within a managed service provider (MSP) environment A Bachelor's Degree or equivalent advanced studies/ More ❯
with 1st line technicians Key Responsibilities Provide 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve escalated issues efficiently and professionally. Support Microsoft 365, Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to ensure seamless service delivery. … internal knowledge sharing. What You’ll Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. Strong knowledge of Microsoft technologies (Windows10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
UI/UX designs (e.g. through Balsamic) Experience of software release audits (as auditor or developer) Knowledge of Active Directory and Group Policy Objects to define security requirements Windows system administration experience, covering Windows10 and Server 2012, 2016, 2019 Linux administration and user experience Expertise or interest in designing and deploying cloud-based … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software … setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics More ❯
Active Directory + Office 365 moves, adds, and changes Qualifications: 1+ year of experience in an IT environment A passion for technology with experience in Microsoft Office and Windows10 A strong dedication to good customer service and problem resolution Work independently as well as in collaboration with others Display a sense of urgency Be flexible More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
Defined Datacentre (SDDC) Secure cryptographic provisioning, PKI, ADFS, proxy services Defence Lines of Development and MOD Capability Integration Technical expertise across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (), Windows10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to More ❯
checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows10/11, macOS, basic networking). Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions. Strong problem-solving and organisational skills. Excellent More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
applying security architectural expertise within the the following technical environment: VMware's Virtualised Desktop Infrastructure (Horizon) product set. Virtualisation technologies such as VMware ESXi 6.5, vCentre 6.5, vSAN MicrosoftWindows Server 2008 R2, 2012 R2, 2016 and 2019 core operating systems. Additional Microsoft based technologies such as Exchange, Skype, SQL, and Group Policy. MicrosoftWindows10More ❯
checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows10/11, Mac OS, basic networking) Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions Strong problem-solving and organisational skills Excellent More ❯
Be Doing: Providing friendly, efficient 1st and 2nd line support to teachers, staff and students Managing devices including laptops, iPads, printers, AV equipment, and more Troubleshooting issues with Windows/Mac OS, hardware, and networking Supporting cloud platforms including Office 365, Teams, SharePoint and OneDrive Handling user onboarding/offboarding, device imaging, and system housekeeping Logging tickets and … relaxed culture Free parking, mileage allowance, and 26 days’ holiday What We’re Looking For: At least 2 years’ experience in hands-on IT support Strong troubleshooting across Windows10/11, Mac OS, networking, hardware Office 365 knowledge, Teams, OneDrive, SharePoint Familiarity with Active Directory, file permissions, and printer support Confident working independently and building More ❯
development to keep your skills sharp. What you’ll be doing Provide 1st & 2nd line support for PCs, laptops, iPads, printers, AV equipment, and networks. Troubleshoot issues with Windows, Mac OS, and networking. Manage user accounts, device setups, and Office 365 services. Perform routine maintenance, security checks, and updates. Liaise with suppliers and escalate issues when required. What … you’ll need 2+ years’ IT support experience (Windows10/11, Mac OS, networking basics) Strong communication skills and a friendly, approachable manner UK driving licence & own car Based in or near Swindon Bonus skills: Knowledge of VLANs, VPNs, backup systems, or network cabling The package Salary up to £30,000 26 days holiday Casual More ❯
required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites MicrosoftWindows 7 and 10 Operating Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role … and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: MicrosoftWindows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO What More ❯