10 of 10 Permanent Windows 10 Jobs in the South West

issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed throughout. What You’ll Do Troubleshoot Windows, Microsoft 365, basic networking, and hardware issues Handle account setups, password resets, and software installs Own tickets from start to finish Use PSA/… Contribute to documentation and continuous improvement What You’ll Bring Confident communicator with great customer-service skills Strong problem-solving ability Experience supporting Windows 10/11, Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire to learn and progress in a busy MSP environment ...

involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches ...

What you’ll bring: Excellent customer Service communication skills (both verbal & written) IT support skills Microsoft Office suite Microsoft operating systems such as Windows 10 Good working knowledge of desktop computing Ability to troubleshoot technical support issues It would be great if you had: ITIL Operations ...

demonstrate excellent customer service skills. What you'll need to succeedWe are looking for a Service Desk Analyst with some experience supporting Windows 10, 11, Office 2016, 2019 and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM … tools (this organisation uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops and Android tablets.The organisation is currently predominantly on prem with plans to migrate to the Cloud in the next year ...

activities associated with user requests. Ensure all assets are managed and tracked throughout the asset's lifecycle. Experience/Skills You'll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed/hybrid multi-office environment. IT Service tickets (incidents … requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. UK Drivers License ...

strong customer service mindset. Adaptability is essential as you'll be dealing with users of varying technical ability across the organisation.Technical experience needed: Windows 10, 11, O365, AD, and mobile device management. Confident acting as lead for issues relating to InTune. Knowledge of ITSM tools like … experience, hybrid working (after probation), 26 days annual leave plus 8 bank holidays (34 in total) with the ability to purchase up to 10 additional days leave. Life assurance, flexible working policy, pension matched by the company up to 7%, plus other employee benefits.You will join an organisation ...

Level, NVQ or Apprenticeship within IT Experienced with maintaining and repairing endpoint hardware Experience with maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016 Experience with Office 365, Azure AD and other cloud services System administration experience - mainly with Windows ...

emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets, and distribution lists via Active Directory and Office 365. Hardware & Mobility: Support … Identify complex issues and escalate to appropriate resolver groups while maintaining ownership of the user experience. Technical Skillset Must-Have: Active Directory, O365, Windows 10/11, VPN troubleshooting, and Citrix. Hardware: Proficiency in supporting laptops, tablets, and peripherals. Mobile: Experience with Mobile Device Management ...

emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets, and distribution lists via Active Directory and Office 365. Hardware & Mobility: Support … Identify complex issues and escalate to appropriate resolver groups while maintaining ownership of the user experience. Technical Skillset Must-Have: Active Directory, O365, Windows 10/11, VPN troubleshooting, and Citrix. Hardware: Proficiency in supporting laptops, tablets, and peripherals. Mobile: Experience with Mobile Device Management ...

Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/11 and Intune Solid understanding of desktop and laptop hardware Basic administration knowledge of SCCM (MECM) and Active Directory ...