Technical Support Analyst - Level 2
Somerset, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Verelogic IT Recruitment
including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols … app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across desktop, server, and cloud environments. Ability to manage multiple clients and adapt quickly to different environments. Desirable: Microsoft certifications (e.g., MS-100, MS-101, AZ-900, MD-100/101). … Experience in a managed service provider (MSP) environment. Windows Server (2012-2019) administration. SharePoint site creation and permission management. Ideal Candidate: A strong communicator who enjoys problem-solving, thrives in a varied role, and is passionate about cloud technologies. You'll be flexible with travel when required, proactive in your learning, and confident in More ❯
Employment Type: Permanent
Posted: