Sheffield, South Yorkshire, England, United Kingdom
Nextech
Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT … systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the … ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with More ❯
Service Desk Technician - IT and Telecoms Salary : £25 – 30k per annum Setting: Office-based – Sheffield City Centre Hours: Monday – Friday, 08:30 to 17:30 – Requirement for out-of-hours cover, 1 week out of 4, year-round Leave: 20 days plus bank holidays Amvia Limited specialises in providing connectivity solutions and collaboration tools to businesses, focusing on … clients' businesses to operate. We serve clients of all sizes and excel in providing premium service with a human touch. If you have proven technical support experience within the IT, MSP, or telecommunications industry, and have the willingness to do well and receive brilliant career development opportunities, this could be the perfect role for you. Essential Requirements: As this … Microsoft Office Suite. Good understanding and working knowledge of TCP/IP, networking, and network topologies. Good knowledge of Windows and Mac operating systems. Having worked in a single IT service desk for at least 12 months. Good understanding of Cyber Security tools such as email filtering, content restrictions, multi-factor authentication, conditional access, and domain security (DKIM, DMARC More ❯
Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
IT Support Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with different support … will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The role will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The … role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a week. Altech are operating as an agency with regards to this role. More ❯