6 of 6 Permanent Incident Management Jobs in South Yorkshire

within multiple AWS regions also including multiple Processing managed payment platforms.* Provide initial point of contact for our customer’s Operations teams.* Responsible for incident management using ITIL aligned processes.* Trouble shooting, Incident logging, tracking, escalations, and management of incidents.* Communicating service incidents and resolution progress … updates to internal and external stakeholders.* Working assigned incident tickets to resolution.* Support TNS Major Incident Management processes as an integral part of the Operations team.* Post incident impact analysis, support and corrective actions.* Work with TNS application technical support in relation to escalated and/ ...

delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security ...

delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security ...

EPRR Officer (ORBIT Project Officer) supports business continuity and disaster recovery for the ORBIT Electronic Patient Record implementation programme. They work across programme management, Digital/IT Operations, and clinical services to test and ensure resilient digital service arrangements before launch. Key duties include coordinating cutover activities, providing early … advises on digital resilience, leads BC/DR tests with IT and suppliers, manages EPRR plans and evidence, coordinates training and exercises, and supports incident response. Strong organisation, communication, stakeholder engagement, and independent coordination are critical for this position. This vacancy will be across all Trust sites, however will ...

Delivery, Security, and Operations. Provide senior technical leadership and mentoring, raising architectural maturity across teams and influencing outcomes for transformation and production delivery, including incident management and root cause analysis. Key Skills & Experience Demonstrable domain knowledge of Scanning & Marking processes, including technical and operational constraints inherent in high ...

Strong experience in operational resilience, technology resilience, or enterprise transformation • Experience delivering AI, automation, or AIOps use cases in large enterprise environments • Strong stakeholder management across technology, governance, and risk functions • Understanding of critical services, incident management, and resilience frameworks • Experience in financial services or regulated environments ...