2 of 2 Permanent JIRA Jobs in South Yorkshire

macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone who is friendly, approachable, and empathetic. Great attention to detail ...

Investigate and resolve application incidents, service requests, and access queries Support user administration, permissions, role changes, and system configuration Manage tickets through SysAid and JIRA, maintaining accurate, auditable records Work with business users, IT teams, and third-party suppliers to identify and resolve issues Help test system updates, service … knowledge sharing Desirable but not essential Experience with COINS ERP Knowledge of user access management, integrations, upgrades, or ERP administration Experience using SysAid , JIRA , SharePoint, Excel, and PowerPoint Why join Gleeson? This role offers the opportunity to become a trusted partner to both the business and IT teams, developing ...