IT Solutions Team Leader
- Hiring Organisation
- Ask4.com
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Solutions Team Leader | Sheffield S1 | Hybrid | Permanent | Service Desk | MSP | Second Line | Network Support | Team Management About the Role ASK4 is recruiting an IT Solutions Team Leader to manage our combined first and second-line IT support team in Sheffield. The role covers service desk operations, technical … escalation, SLA management, and direct line management of support colleagues. You'll be the main escalation point for complex issues, responsible for team performance and development, and expected to identify and act on process improvements. The role sits within the Customer Care management team and contributes ...