fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk role Strong knowledge of Windows OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
QA
verbal and written, to interact with users and understand their technical issues A quick learner who is eager for professional and personal growth and development Strong understanding of Microsoft Windows operating systems Ability to troubleshoot common desktop issues such as software installation and malfunction, network connectivity, and printing problems Familiarity with Microsoft cloud services, especially Azure … Active Directory and Exchange Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination More ❯