Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
skills so you can really find your thing. What you'll be doing Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobiledevice, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the … maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keep support tickets updated with clear, concise notes right through to resolution. The role is for you if... … and administration Google Workspace (G Suite) everyday support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobiledevicemanagement Sophos MDM or similar Print management supporting and resolving common issues ITSM platforms Jira Service Management or another recognised tool DFS Benefits A More ❯
skills so you can really find your thing. What you'll be doing Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobiledevice, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the … maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keep support tickets updated with clear, concise notes right through to resolution. The role is for you if … and administration Google Workspace (G Suite) everyday support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobiledevicemanagement Sophos MDM or similar Print management supporting and resolving common issues ITSM platforms Jira Service Management or another recognised tool DFS Benefits A More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Sofology
An IT Service Desk Analyst, you wont just be resetting passwords, you will.. Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobiledevice, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the … maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keep support tickets updated with clear, concise notes right through to resolution. In an ideal world... Youll bring … Google Workspace(G Suite) day-to-day support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobiledevicemanagement Sophos MDM or similar platforms Print management supporting and resolving common print solution issues ITSM platforms Jira Service Management or another recognised tool More ❯
An IT Service Desk Analyst, you wont just be resetting passwords, you will Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobiledevice, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the … maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keep support tickets updated with clear, concise notes right through to resolution. In an ideal world Youll bring … Google Workspace(G Suite) day-to-day support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobiledevicemanagement Sophos MDM or similar platforms Print management supporting and resolving common print solution issues ITSM platforms Jira Service Management or another recognised tool More ❯