3 of 3 Permanent Active Directory Jobs in Southampton

resolution. Key Responsibilities Deskside and end-user support Managing incidents and service requests via ServiceNow PC/laptop builds and Windows 11 configuration Active Directory administration Office 365 support Hardware troubleshooting and repairs Asset management and documentation VIP and Executive user support Supporting project work … required Essential Skills Desktop/Deskside Support experience ServiceNow (S-NOW) Microsoft Office 365 Windows 11 Active Directory Asset Management Strong documentation skills Excellent communication and customer service Strong organisational skills and attention to detail Desirable Skills AV support experience (or willingness to learn) Smart Hands ...

will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices and associated hardware. Carrying out daily system health checks and monitoring backups. Escalating more complex … takes pride in delivering a great service. You'll ideally have experience with: Windows desktop operating systems. Microsoft 365 installation and configuration. Active Directory. PC hardware support. Basic networking concepts. Mobile device support. Providing excellent customer service in a busy support environment. Just as important is your approach. ...

Server experience and excellent troubleshooting ability. You should be confident investigating issues properly, using tools such as event logs, understanding areas such as Active Directory, Group Policy, replication, certificates and wider infrastructure dependencies. You do not need to have worked with every technology listed below ...