5 of 5 Permanent Customer Experience Jobs in Southampton

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Southampton, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Lead Developer - AI & VoIP (Contact Centre Software Platform)

Hiring Organisation
Callcare247
Location
Southampton, UK
Employment Type
Full-time
Location: Manchester (On-site) Type: Full-Time, Permanent- Monday- Friday 9am-6pm About Us We are a leading customer experience and contact centre solutions group, operating multiple service brands across the UK. Our in-house technology powers 24/7 customer operations for clients in legal, healthcare … deliverables. Guide the adoption of modern frameworks, AI integrations, and real-time data processing. About You: 7+ years of full-stack software development experience, including at least 3 years in a senior or lead capacity. Strong background in Python, React, and Java; .NET experience beneficial but not essential. ...

Head of IT

Hiring Organisation
Hays
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£90,000
client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role in facilitating … maintain robust cybersecurity measures and ensure a 24/7 helpdesk service for internal customers, supporting the wider business and enhancing the external customer experience. Your remit will include developing and maintaining the organisation's IT strategy, aligning technology initiatives with business goals, and driving innovation to optimise processes ...

Salesforce Development Team Lead

Hiring Organisation
CitNOW Group
Location
Southampton, UK
Employment Type
Full-time
formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

Senior Account Manager (Agency - B2B & B2C)

Hiring Organisation
Versende Ltd
Location
Southampton, UK
Employment Type
Full-time
ambitious B2B and B2C brands across technology, SaaS, consumer and digital-first sectors, delivering integrated campaigns across web, CRM, creative, digital content, brand and customer experience. This is a fully remote role within a high-performing client services team, managing a portfolio of established and high-growth accounts. … client leadership, commercial growth, strategic oversight and high-quality delivery. About You You'll thrive in this role if you: Have strong agency experience across web, CRM, creative and digital channels Have a proven track record of growing accounts year-on-year through upselling, cross-selling and scope expansion ...