1 to 13 of 13 Permanent Customer Experience Jobs in Southampton

We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and … end-to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution … definition process, and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role in strategic more »

a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape the Company's future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. Key Accountabilities/Responsibilities: End-to-end responsibility for all data science projects within … challenging the Company's current approaches and models and creating new ones to continually improve. Lead development of new and improve existing models of customer behaviour, be that churn models, time series forecast models, value assessment of the customer base or other more specific and target models. Lead … both help target and describe customers. Determine new methods and models to measure the incrementality of our marketing activity. Deliver complex descriptive and predictive customer behavioural analytics. Working alongside the Analytics Manager within the team to help identify opportunities for new or improved models and approaches that can be more »

and development like no other, we want your help to drive success in our stores.This role is responsible for providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience. Why Choose Us - Benefits for Assistant Manager Attractive salary. … stores through the UK and Europe. We are a company that focuses on achieving the best results possible,providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience.As well as an impressive in-house design team, we offer … a huge range of high-quality, competitively priced designer bridalwear in a warm, friendly environment. Its an experience our customers tell us they love and one were proud to offer. What You Will Do as Assistant Manager The Assistant Manager is responsible for deputising for the Store Manager in more »

interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. Key Accountabilities/Responsibilities : Develop new and improve existing models of customer behaviour … under the direction of the data manager within the team. Be that churn models, time series forecast models, value assessment of the customer base or other more specific and target models. Contribute to develop new and improve existing segmentations that can used in marketing activity and across the business … and describe customers. Deploy models into production so they can be consumed by other analytical teams across the business. Deliver complex descriptive and predictive customer behavioural analytics. Bring external thinking to the Company by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast more »

breaking these into actionable quarterly, monthly, and personal goals Market Insight : Keep a pulse on the market, gathering data on trends, competitor activities, and customer needs to inform our sales strategies Relationship Management : Build and maintain strong relationships with new and existing OEMs and the VETUS dealer network Sales … sales activities, managing daily operations and actively addressing any deviations from planned outcomes. You will report to the VETUS Branch Manager in the UK Customer Satisfaction : Handle customer complaints with a proactive approach, aiming for resolution and maintaining high levels of customer satisfaction Reporting and Analysis : Deliver … to engage with clients and prospects directly Your ability to communicate is exceptional, and you are fluent in the English language You have a customer-focused approach, adept at resolving issues and building lasting relationships About VETUS Founded in 1964, VETUS sets the global standard in the design and more »

our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role is not just about what you know but your ability to take the know-how and … who will hit the ground running from day one. Someone who is not afraid to challenge the way they do things to improve the customer journey, owning your process improvements, guidance changes, and projects. Taking ownership of reviewing high-risk business onboarding applications using our clients risk appetite; balancing … this with delivering a great customer experience, whilst keeping the bank and its customers safe. What is expected of the Business Onboarding Specialist? Being a subject matter expert by mentoring our onboarding teams. You will do this by building their knowledge and confidence in our clients Risk appetite more »

Audio Visual Solutions Specialist Customer Experience Location: Highfield Campus Salary: £34,980 to £42,978 Full Time Permanent Closing Date: Friday 07 June 2024 Interview Date: To be confirmed Reference: 2623024JF-R We are searching for an enthusiastic Audio-Visual technology expert who is passionate about turning customer … quality assurance and identify new developments in the sector for potential use within the University. Provide input into technology strategy documents. What youll bring - Experience of project managing integrated Audio-Visual installation projects. - Experience of designing installed Audio-Visual Systems and control systems. - An understanding of AV and more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

Audio Visual Solutions Specialist Customer Experience Location: Highfield Campus Salary: £34,980 to £42,978 Full Time Permanent Closing Date: Friday 07 June 2024 Interview Date: To be confirmed Reference: 2623024JF-R We are searching for an enthusiastic Audio-Visual technology expert who is passionate about turning customer more »

SOUTHAMPTON Harnham is working exclusively with a well-known Retailer on an exciting Insight Manager position to drive strategic decision-making and elevate customer experiences. THE ROLE AND RESPONSIBILITIES: The Insight Manager will have the following responsibilities: Interpret market research findings to inform decision-making processes and challenge stakeholders … when necessary. Lead ad-hoc research projects, analyzing first and third-party data to answer critical business questions. Anticipate future customer needs by staying updated on emerging consumer trends and integrating them into recommendations. Translate complex data into actionable insights and manage supplier relationships. Prioritize tasks, collaborate with Insight … optimize Marketing ROI. Provide insights to support marketing campaign development aligned with consumer preferences based upon both qualitative and quantitative data. YOUR SKILLS AND EXPERIENCE: The Insight Manager will have the following skills and experience: Bachelor's degree in Marketing, Business, or Statistics; Master's degree preferred. Proven more »

learn more about Cirium at the link below. https://www.cirium.com About Our Team Our team delivers industry insights, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines, and financial institutions, among others, to make logical and informed decisions that shape the … future of travel, growing revenues, and enhancing customer experiences. About The Role Cirium is Hiring for a Data Solutions Architect specifically focused on data systems and platforms to join our Architecture team, to deliver strategic change and accelerate our teams through improved solutions and technical design. Responsibilities Collaborating and … Business Identifying opportunities to reduce technology costs and increase business efficiency. Monitoring industry trends and develop POCs to evaluate alternative technologies and solutions. Requirements Experience of working in an Architecture role, AWS Data Stack. Able to demonstrate leading strategic change towards a vison with a positive outcome. Experience more »

with smart working culture, including fully remote options. Key Responsibilities: Design and develop internal and external systems, websites, APIs, and service layers to enhance customer experience. Propose enhancements and tackle technical debt in alignment with project deadlines. Collaborate with Architecture and other developers to refine ideas, write code, and … tests. Support live applications and suggest incremental improvements to processes and tools. Requirements: Strong background in web development with extensive knowledge of Java and experience with Spring Boot for web APIs. Proficiency in creating unit tests and using software management tools such as GIT, Git Hub, or Subversion. Familiarity more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »