6 of 6 Permanent Customer Service Jobs in Southampton

across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a Field Service Engineer … to join our team. This position will cover our field service and on-site clients! What we can give you: Good salary package – ranging between £24,600 to £27,700 based on experience. 37.5 hours, Monday to Friday between the hours of 9am and 17:30pm, with regular out of hours required. 25 days holiday (with the opportunity to … support for clients IT hardware services. You will be responsible for all tasks to completed in line with company technical and quality standards and procedures. Ability to provide exceptional customer service skills when on-site, and ensuring a high degree of customer satisfaction is always provided. Attendance to all incidents/requests as directed by the Customer More ❯

IT Engineer – M365 Salisbury or Southampton About the Company A respected high quality warm cultured managed service provider with offices across the South of England. They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication, and a strong focus on professional development. The Role … desktop and server support (Windows 10/11, Server 2016+) Manage client relationships and maintain clear communication Produce and maintain technical documentation Work collaboratively across internal teams to ensure service quality Essential Skills & Experience Hands-on experience with Microsoft 365 and Azure administration (licensing, security, Teams Phone, SharePoint, Intune) Proven experience supporting and deploying Windows servers and desktops Excellent … communication and customer service skills A methodical, detail-driven approach to troubleshooting and delivery Full UK driving licence Desirable Skills Networking experience (routing, switching, VPNs, firewalls) Background in an MSP environment is desirable VMware or Hyper-V administration Familiarity with Datto RMM, Autotask, and ITGlue Proposal writing and project management experience Why Apply? Join a growing, forward-thinking More ❯

Take ownership of internal systems across Finance and Customer Services as a Product Manager for a leading UK technology-driven logistics organisation. You'll be joining at a pivotal time of growth and transformation, helping to modernise and automate key internal services through the use of AI , machine learning , and big data . This role offers a genuine chance … Southampton (Hybrid - 3 days per week in office) Salary: £65,000 + benefits Type: Permanent, Full-time Key Responsibilities Define and deliver the product strategy for internal Finance and Customer Service systems. Collaborate with Product Owners and Development Teams to turn business needs into actionable product roadmaps. Oversee major technology initiatives, including: Development of a scalable, modern billing … system . AI-driven automation within Customer Services (building on existing automation success). Implementation of machine learning for forecasting, insight generation, and discrepancy detection Enhancements to support multi-language and multi-currency customer operations. Ensure products meet both functional and non-functional requirements, including security and data integrity. Conduct market and competitive analysis to identify innovation and More ❯

Executive Basic salary between £25-28k, with annual bonus Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

controls reports and KPIs Basic understanding of craft equipment specifications Understands OIMS + GRS 6E Ability to work under pressure in an environment which expects the highest levels of customer services, Excellent interpersonal and communication skills. Adaptability and initiative. Working knowledge of SAP or other interim computerised planning systems and software Self sufficient and able to work individually, or More ❯

Web Support Technician role within a supportive, fun environment Your role will involve: Leading the day-to-day running of the web support team and set the standard for customer service Managing and resolving support tickets, ensuring SLAs are met and issues are clearly communicated Taking ownership of incidents, escalating where needed, and ensuring follow-through to resolution More ❯