4 of 4 Permanent Microsoft 365 Jobs in Southampton

phone, live chat, and the call handling system Logging, triaging, prioritising, and resolving incidents and service requests using TOPdesk and Alemba Troubleshooting issues across Microsoft 365, end-user devices, and core IT services Handling calls from end-users professionally, gathering information, and setting clear expectations Resolving issues … with stakeholders at all levels Proven problem-solving ability and a willingness to learn quickly in a dynamic environment Familiarity with Windows operating systems, Microsoft 365, and core IT troubleshooting practices Ability to work both independently and collaboratively with technical colleagues Experience using ITSM tooling (or similar ...

helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365/M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users … complex topics in plain English. You’ll ideally have: • 2+ years’ IT Support/Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace ...

leader ideally from within the MSP arena who can combine technical credibility with strong people management and strategic thinking. Technical Skills Strong understanding of Microsoft 365, Azure AD/Entra, Intune, and Windows and network environments Networking fundamentals (VLANs, firewalls, routing, VPNs) Backup/BCDR technologies Endpoint ...

Contract Location: Home Based/Southampton (onsite 2 - 3 days a MONTH) Salary: £45,000 - £47,000 (+ on call, excellent benefits) Skills: Azure, Microsoft Entra ID, Conditional Access, Azure Automation Runbooks, PowerShell, Microsoft 365, Exchange Online, We are looking to recruit an Azure Cloud Engineer ...