2 of 2 Permanent Quality Management Jobs in Southampton

drive process improvement and ensure business readiness for optimal adoption and utilisation of NiCE solutions across the enterprise Lead complete, comprehensive organisational change management with customer during engagements Own and manage senior stakeholder relationship and ensure active participation and sponsorship over the course of the engagement Manage consulting program … contact center environment preferred Experience with contact center enterprise software, and specifically deep domain experience in IVR/Routing/ACD and Work Force Management or Quality Management preferred Hands on experience of implementing AI/Digital products (such as Co-pilot, Autopilot) from a people ...

infrastructure design development (from concept through to construction).Overseeing and supervising the tasks of more junior staff on projects.Checking others work in accordance with quality management systems.On-site monitoring and witness testing of ICT infrastructure installations. Contributing to scoping works and fee proposals for new ICT infrastructure projects. ...