3 of 3 Permanent Root Cause Analysis Jobs in Southampton

Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the … times through tooling and knowledge-sharing Supporting the UK customer base with occasional flexibility to liaise with US counterparts What We're Looking For Strong SQL skills for data analysis and report creation Cloud support experience in a technical role Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot More ❯

Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the … base with occasional flexibility to liaise with US counterparts What We're Looking For 5+ years of cloud support experience in a technical role Strong SQL skills for data analysis and report creation Working knowledge of PowerShell scripting (report automation, system tasks) Understanding of C# (not necessarily coding, but enough to troubleshoot and advise) Hands-on experience with Microsoft More ❯

the identification of risk and creation of controls including development of continuous monitoring approaches. Identifying control deficiencies, reporting outcomes and areas for enhancement. Operational Event management and reviews including root cause analysis, containment, lessons learned and read across. Risk management experience within financial services, 1st or 2nd line, with a proven record of controls testing A strong More ❯