1 to 2 of 2 Permanent SLA Jobs in Southampton

for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1s, identifying training needs, and performance improvements and ensuring all more »

incidents clearly and concisely Assisting clients via remote login Progressing and resolving clients' problems confidently and effectively Coping under pressure when busy and meeting SLA's Being proactive, friendly, energetic and well organised If you apply your CV will be read by a real human being and if you have more »