6 of 6 Permanent Support Engineer Jobs in Southampton

IT Support Engineer Southampton HQ 4 On, 4 Off Working Pattern We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

IT Support Engineer Southampton HQ 4 On, 4 Off Working Pattern - Hybrid working upon completion of Induction. We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations … their IT issues. Be able to identify areas for improvement. Supporting Clients with IT Technical resolution. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of IT … support services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do. You have worked More ❯

About the opportunity: Are you an experienced IT professional with a passion for delivering excellent customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! About the Role: As a Technology Support Engineer , you'll play a key role in ensuring … our colleagues have secure, reliable access to IT and telephony services. You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disaster recovery and security processes, you'll help keep our business running smoothly. Key Responsibilities: Running the IT Helpdesk … contributing to disaster recovery and business continuity plans. Assisting with supplier contracts, licensing renewals, and budgeting. Experience: Proven experience in a simlar role working as an experienced 2nd line engineer with a path to grow into infrastructure and security. Excellent organisational skills and ability to work under pressure Confident, proactive, and self-motivated approach Knowledge of Windows OS, Microsoft More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex … problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new … Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent communication, especially More ❯

life beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and robotic … systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. Carry out … hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools Work with the training team More ❯

IT systems that are reliable. Responsibilities: Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance … tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the business and to our customers Aid future team members with our documentation as we process tasks/projects to maximise efficiencies Strong financial acumen and be able to execute and deliver More ❯