2 of 2 Permanent Thought Leadership Jobs in Southampton

with use case and value priorities Provide input into technical project plan, overlaying VRS activities Develop repeat business opportunities via successful delivery, credibility and thought leadership Independently perform financial analysis, benefits and impact analysis and create ROI models for the specific domain Required Experience: Minimum of 5 years … experience in functions and industries in which NiCE provides services Minimum 5 years of leadership experience in contact center environment preferred Experience with contact center enterprise software, and specifically deep domain experience in IVR/Routing/ACD and Work Force Management or Quality Management preferred Hands on experience ...

tools, templates, and ways of working to raise the bar across the team. Participate in Etch's wider commercial and business development activities, including thought leadership and event speaking where relevant. Person Specification 6 to 10 years of experience in programme or senior project delivery, ideally within ...