IT Helpdesk Engineer MSP (1st Line)
- Hiring Organisation
- Eriban Business Services Ltd
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
core user lifecycle tasks including user creation, password resets, license assignments, and access modifications across Microsoft tools. Technical Troubleshooting: Remotely diagnosing faults across Windows operating systems, desktop applications, hardware peripherals, and core networking protocols. SLA Compliance: Proactively managing individual queues to ensure all client requests meet target response … specific systems an organization uses, but core areas include (exposure to as many as possible). Operating Systems: Advanced configuration and troubleshooting of Windows 10 and Windows 11 environments. Microsoft 365: Hands-on experience administering M365 applications, Exchange Online, SharePoint, and OneDrive for Business. ...