3 of 3 Permanent Customer Service Jobs in Southend-on-Sea

Immersive IT is a growing Managed Service Provider (MSP) delivering IT support, cybersecurity, cloud solutions, Microsoft 365 services, infrastructure projects, and strategic IT consultancy to organisations across Essex and the South East. The company prides itself on delivering exceptional customer service, innovative technology solutions, and proactive support … that helps clients achieve their business goals. Main responsibilities: Provide 2nd Line IT support, acting as an escalation point for complex technical issues and service requests. Troubleshoot and resolve hardware, software, operating system, and endpoint-related problems. Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Intune ...

particularly with data and maintaining records Able to remain calm and professional in a busy working environment Desirable experience in a similar administrative or customer service role Desirable experience using Sage 50, Zoho or a similar business system Desirable experience in a similar role GCSE Grade C/… days paid annual leave per annum 8 bank holiday days per annum Company Benefit scheme, including discounted shopping, wellbeing support and EAP Additional long service rewards Workplace pension scheme with The People’s Pension Free parking at the office Free refreshments IT equipment for hybrid working Comprehensive Induction ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...