IT Desktop Support Engineer
- Hiring Organisation
- Red Top Resources Ltd
- Location
- SE1, Southwark, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £35000/annum Pension, Private Medical
with Microsoft 365 administration and collaboration tools. Support remote and hybrid working technologies Helpdesk & ITIL Processes Operate within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions for end-users. …/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing from ...