2 of 2 Permanent Customer Experience Jobs in St Albans

third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision of end user computing services, hardware … support key business operations. Who you are It’s your unique ingredients we’re interested in: An experienced Service Management professional, with strong working experience within complex operational environments. Able to work flexibly and adaptably within a maturing and transforming environment and apply practical experience of managing technology ...

will also oversee cloud infrastructure and strengthen our cyber security maturity. Collaborating closely with product, commercial, and data teams, you will help deliver seamless, customer centric digital experiences while continually improving performance, cost efficiency, and resilience. This is a rare opportunity to make a significant impact, shaping the technology … Mentor technical leaders and support career growth. Leadership & Delivery Proven leadership of multi‐disciplinary engineering teams. Strong appreciation for testing (automated, functional, UAT). Experience delivering digital products in commercial environments. Practical experience with Agile (Scrum, Kanban). Ability to manage budgets and technical trade‐offs. IT Operations ...