2 of 2 Permanent Windows Jobs in St Asaph

technical support Provide responsive on‐site and remote support for incidents and service requests, taking ownership through resolution or effective escalation. Diagnose issues across Windows endpoints, Microsoft 365, networks, servers, mobile devices, printers, peripherals and meeting‐room technology. Act as an escalation point for the Service Desk and coach … smooth onboarding and offboarding of employees. Maintain clear ticket updates, customer communications, technical records, support procedures and knowledge articles. Endpoint, identity and infrastructure Administer Windows 10/11 devices and support Microsoft 365 services, including Outlook, Teams, SharePoint and OneDrive. Perform delegated administration in Active Directory, Group Policy ...

security, compliance and technology refresh projects. The role suits an experienced IT professional comfortable across 1st, 2nd and 3rd line boundaries, with strong Windows/M365 and AD expertise and the ability to operate in a fast paced #J-18808-Ljbffr ...