2 of 2 Permanent Customer Service Jobs in St Helens

Client Response Team Operator/Help Desk Coordinator Location: Haydock Salary: £27,500 per annum Our client,Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they … effective response for a range of clients across the UK. Youll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities Act as the first point of contact for clients, logging and managing maintenance queries. Use the in-house CAFM system ...

with wider technical teams. Maintain accurate documentation and assist with onboarding/offboarding processes. Support IT projects, including migrations and system upgrades. Deliver excellent customer service while adhering to security best practices. Key Skills & Experience: Minimum 2 years’ experience in an MSP environment. Strong knowledge of Microsoft ...