1 of 1 Permanent Management Information System Jobs in St Helens

diagnosis provided by End User Service Engineers or diagnoses faults if the first point of contact and updates the call on the service desk system with any actions taken to resolve the fault. Gathers more information from other parties as appropriate to determine the correct course … staff on IT matters related to applications and interfaces, signposting the right processes and procedures for new service requests, as well as for system changes and the management of projects. Contributes to the support, maintenance and training provided for the Trusts Application and Interfaces team. Prepares plans ...